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SuccessFactors Functional Consultant


Introduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly c


As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities

  • You will work proactively with clients to refine their current business strategy or develop a new HR strategy in line with competitive and market forces.
  • You will assist clients in the selection, implementation planning, fit analysis, configuration & development, testing, rollout, and post-implementation support of SF Platform.
  • You will provide functional and technical knowledge & manage client relationships.
  • You will use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate SF technology into the clients’ business environment to achieve client expected business results.
  • You will act as a mentor and counsel junior team members.
  • You will develop relationships with key buyers and decision-makers at new and/or existing clientsm by helping them to understand best practices within the HR Reinvention and establishing qualification
  • Spot strategies, risks and options, and then recommend approaches that sidestep problems and help clients meet their needs
  • Set up and test the SAP SuccessFactors system; understand and apply SAP SuccessFactors methodologies, manage solution/proposition, develop client interactions and relevant client demo
  • Work with clients and stakeholders to make sure they get where they want to go
  • Use your business smarts to kick-start transformation programs, whether domain- or platform-led

Required Technical and Professional Expertise

  • Minimum 3 years of SAP implementation or transformation consulting experience
  • Must be certified in SuccessFactors HCM suite such as Employee Central and Performance Management (PM), Goal Management (GM), Succession Planning (SP)
  • Bachelor’s Degree or equivalent experience
  • Knowledge of innovative work styles such as Design Thinking or similar methods for driving creative thought
  • Minimum 2 Talent Project (from Design to Implementation) experience with HR ERP (Oracle, SAP, Peoplesoft, Workday, SuccessFactors etc.): experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing)
  • Persuasive, socially skilled, able to coach and guide, analytical, ambitious, have commercial insight, client focused, curious, digital savvy, and have a growth mindset
  • Problem-solving skills to drive resolution of issues by understanding client needs and presenting options to resolve the problem
  • Passionate about people and the impact of technology on ways of working, including virtual collaboration

Preferred Technical and Professional Expertise

  • End-to-end SAP SuccessFactors or other HRIS implementation experience
  • Experience, proven track-record or cerficates for Onboarding and Learning Management Modules
  • You have strong affinity with Human Resources function
  • You have proven experience of digital communication and design thinking skills in addition to change management
  • You speak Italian as your main language and you have a good understanding of the other. You are fluent in English. If you speak German or French or Russian that will be a bonus
  • Knowledge of doing business across many European countries a key advantage.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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