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Specialist – Global Trade Services

At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying

At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
We are looking for an experienced Settlement and Operations Specialist, with a background in Cryptocurrency Settlements. You´ll be primarily responsible for highlighting operational risks and introducing appropriate controls, sharing knowledge in the Cryptocurrency processing space and secondarily in settlements, processing fiat and crypto transactions, and improving operational processes.
What is the Global Trade Services team responsible for?
As an Operations Specialist, you will work within a local team of 5 and a wider team of 12, both teams are responsible for the maintenance, validation, reconciliation and preparation of daily transaction and position reporting following Cryptocurrency transactions performed by the front office. This includes life cycle events processed by the exchange. Also attached to this team, are further OTC Derivatives responsibilities relating to trade completion, confirmation, reconciliation, life cycle events monitoring and processing, processing payments and wire instructions.
What are the ongoing responsibilities of a Specialist – Global Trade Services?
  • Maintain working relationships across teams
  • Research potential operational gaps and implement controls
  • Support client integrations and front office relationship management
  • Share knowledge in Cryptocurrency processing
  • Process fiat and crypto settlements
  • Facilitate treasury operations, crypto, and cash management functions
  • Daily reconciliations between the exchange and book of records
  • Transaction and position building, maintenance, validation and reporting downstream
  • Daily communications with the exchange and front office Stakeholders to resolve any spotted discrepancies / queries
  • Support client integrations and front office relationship management
  • Research and resolve financial and technical issues
What ideal qualifications, skills & experience would help someone to be successful?
  • Bachelor’s degree on relevant subject or equivalent experience
  • Working experience in payments, settlements, trading, and/or a finance operations role
  • Self-starter who can work accurately in a fast-paced environment and manage multiple tasks
  • Knowledge of the digital assets markets and infrastructure
  • Experience with SQL queries and databases or Alteryx and Xceptor is a plus
  • Advanced skills in Excel is essential
  • Ambitious with a positive demeanor
  • Excellent communication skills.
  • Inquisitive and innovative; helping the team to drive improvements through efficiency.
  • Driven to learn and develop technical knowledge.
  • Experience working within cryptocurrency, brokerage exchange, fintech or financial services or comparable company environment is desirable.
What makes Franklin Templeton unique?
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of

Total Rewards

—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:
  • Possibility to develop your career in a global environment
  • Attractive location in the center of Poznań (New Market)
  • Private Healthcare and Life Insurance
  • Office gym
  • MultiSport Program or MultiSport Cafeteria
  • Investment Programs
  • Learning resources (LinkedIn Learning, online and in-person trainings)
  • Recommendation program (Employee Referral Network)
  • Friendly and supportive working environment
  • Participation in international projects
  • Possibility to lead or support charity events
  • Onsite kindergarten and creche
  • Onsite canteen, discounted prices
We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and

supporting our communities

. An emphasis on corporate citizenship is embedded in our

culture and values

, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around
Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to,

meet some of our people

, and see what it means to say, “

I AM Franklin Templeton


Franklin Templeton values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to

. In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.

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