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SMB Sales Manager, Europe

Company Description Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw s

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

As the SMB Sales Manager for Europe, your leadership will help Square increase revenue against individual, team and Sales department quotas. Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution. You will be a brand ambassador for Square across Europe and will have an active role representing EU Sales across internal teams. Managing a team of Business Development Reps and Account Executives and will report into the Head of Sales for the EU, working together on strategy definition and sales plans.

Please note: this role is based in Ireland.
Remote working extends to anywhere within the Republic of Ireland.

You will:

  • Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely

  • Support direct reports by participating in client and prospect meetings

  • Develop a sales team which includes hiring and training new account executives/BDRs on sales process

  • Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management

  • Build predictable and repeatable sales funnel processes and best practices across team

  • Define outbound strategy to grow markets across Europe through BDR outreach

  • Conduct weekly pipeline review and forecast meetings with AEs

  • Coach direct reports regarding strategies to increase revenue and customer success

  • Evolve the sales strategy, process and tactics to improve performance

  • Use the customer voice to improve our products

  • Envision new ideas and approaches and take them to fruition


You have:

  • 3 + years experience as a sales manager

  • 3 years of documented sales success as an individual contributor exceeding target

  • Experience as a BDR will be a plus

  • Experience in hiring, training and ramping new Account Executives

  • Proven track record in collaborating across different teams with the ability to inspire change

  • Leadership and coaching experience and a desire to help others be their best

  • Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics

  • An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

  • Additional language skills: ideally bilingual in French and/or Spanish (not essential)

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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