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Site Reliability Engineer, Instana (f/m/x)


Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trai


Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities

Instana is a leading observability and application performance monitoring (APM) tool. Our mission is to be the best-in-class tool for cloud-native microservice architecture observability. To achieve this, we receive and process billions of data points every day. We are looking for an experienced engineer to join our globally distributed SRE team that operates Instanas SaaS platform.

As a member of this team, you will:

  • Operate and improve our infrastructure with a strong focus on reliability, security and cost
  • Develop tooling to further improve the team’s efficiency and workflows
  • Participate in on-call rotation, incident response and post mortems
  • Pair with colleagues on tasks to share knowledge in the team and the company
  • Understand, analyze and improve cost of the platform
  • Work with product teams to understand reliability and costs implications of new components and Services perform production readiness checks design meaningful SLOs that help us meet our availability goals
  • Help design the application and system architecture to meet upcoming scalability requirements.

Required Technical and Professional Expertise

  • 3+ years of software development experience (Golang and Java preferred)
  • System administration/engineering experience (Ubuntu and RedHat preferred)
  • Experience with at least one of these datastores: Kafka Cassandra Elasticsearch Clickhouse CockroachDB
  • Experience with at least one of these clouds: GCP AWS IBM Cloud
  • Experience with Kubernetes (GKS, EKS, IKS, Vanilla K8s, Redhat Openshift K8s)
  • Experience with infrastructure as code and configuration management tools (e.g. Terraform, Chef, Ansible)
  • The desire to work collaboratively on new tasks
  • The ability to learn what is needed to get the job done
  • Great written and verbal communication skills

Preferred Technical and Professional Expertise

  • 3+ years experience with cloud infrastructures, Linux, Windows
  • BS in Computer Science or equivalent experience

About Business Unit

As the leading provider of Application Performance Management solutions for containerized microservice applications, Instana applies automation and artificial intelligence to deliver the visibility needed to effectively manage the performance of today’s dynamic applications across the DevOps lifecycle. Founded by Application Monitoring veterans, Instana provides true AI-powered APM to help organizations deliver high performance applications today and in the future. Visit us at to learn more.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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