Senior Operations Associate

About Kraken Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to be

About Kraken
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.
Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our ‘remote first’ culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you’re invited to join the revolution!
About Crypto Facilities
Kraken completed the acquisition of Crypto Facilities in February 2019, and this group entity (Kraken Futures) is now a world-leading, regulated cryptocurrency derivatives trading platform (MTF). A pioneer in the industry, the firm was the first regulated entity to list futures on Bitcoin, Ethereum, Ripple XRP, Litecoin and Bitcoin Cash and is looking to expand its product offering. Members value the high integrity, low latency marketplace that the platform provides under the regulatory supervision of the UK’s Financial Conduct Authority.


    • Become an expert in the trading platform and products
    • Provide project management support to implement new operational process standardization, scaling initiatives and to support strategic growth opportunities
    • Develop analytical tools to generate market insights to inform the strategic direction of the operation
    • Support the execution and delivery of the Kraken Futures commercial growth plan
    • Support the execution of new-product initiatives by providing cross-functional program management to ensure seamless transition from strategic opportunity development to revenue realization
    • Analyze trends and coordinate information with the broader Kraken Group to improve the dashboard and analytics output within the team
    • Stay up to date on industry knowledge, compliance regulations, and company policies
    • Collaborate closely with the product/engineering team and the client engagement team


    • Strong interest and familiarity with both Cryptocurrency and traditional financial industries
    • Experience navigating complex operational hurdles in a hyper-growth company
    • Experience working with and interpreting the outputs of Data Analytics tools to support data driven decision making
    • Entrepreneurial mindset with excellent attention to detail and follow through
    • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
    • Security and privacy conscious
    • Accountable with a strong sense of ownership

Nice to Haves

    • Experience in a top management consulting or advisory services firm
    • Advanced user of Excel and PowerPoint with a good familiarity of G-Suite equivalents
    • Advanced user of task/project management tools such as Jira
    • Experience working in a regulated trading environment
    • Intermediate or greater SQL proficiency a plus
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.