Senior Manager – Policy

The Payment Systems Regulator (PSR), is currently looking for a Senior Manager to join their Policy department. What does the role involve? The Senior Manager has a thought and people leadership rol

The Payment Systems Regulator (PSR), is currently looking for a Senior Manager to join their Policy department.

What does the role involve?

The Senior Manager has a thought and people leadership role, in the fast-paced environment of the Policy division. The Senior Manager will drive development and implementation of regulatory policy across a range of issues such as Authorised Push Payment Fraud, the New Payments Architecture, cryptocurrencies, and some elements of the Interbank programme aimed at increasing competition between payment systems in the longer run. The role will include line management responsibility for approximately 6 people.

Examples of the work you will do in this role are:

  • Thought leadership in applying analytical frameworks to develop well-reasoned and evidence-based policy and regulatory proposals.

  • Maintain key stakeholder relationships, both internal and external (e.g. Industry, HM Treasury, the Bank of England, international regulators, trade bodies, consumer representatives) to promote the PSR’s objectives and to understand and influence how their policy developments are compatible with the PSR’s objectives

  • Provide effective people leadership and line management

  • Responsibility for effectively managing talent and succession planning and undertaking performance management where appropriate

Skills/Experience Required

We’re a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.


  • A proven track record in leading people to develop regulation, policy and/or providing subject matter expert advice probably gained in one or more of the following areas – Government, regulation, competition policy, financial markets or payment services

  • Experience of developing and driving strategy


  • Experience of managing teams

  • Excellent analytical and problem-solving skills with the ability to challenge analysis performed by technical experts

  • Excellent prioritisation skills and the ability to make progress at a rapid pace, meeting tight deadlines while providing a quality contribution

  • Ability to lead, manage, motivate and develop staff – providing the right mix of delegation and support.


  • Understanding of the payments landscape

  • Understanding of competition law

About the PSR

How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.

Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive innovation. This helps to deliver new products, find new ways to protect people from harm, and deliver services that give people and businesses more choice and control about how to pay and be paid.

We need the technology, the rules governing the use of these systems and the markets they support to all work well. This is where the PSR plays an important role – we are the economic regulator of, and competition authority for, those systems. We protect people and businesses and promote competition and innovation in these systems and the markets that they support.

The PSR is an independent economic regulator led by Managing Director, Chris Hemsley. We are directly accountable to Parliament and funded by the payments industry. We work closely with other regulators involved in this sector, notably the Financial Conduct Authority, the Bank of England and the Competition and Markets Authority. Operationally we are an independent subsidiary of the Financial Conduct Authority.

The PSR’s values & diversity

In order to represent the people and organisations that we serve, we are committed to building and sustaining a diverse and inclusive workplace. Our commitment includes disability, ethnicity, LGBT and gender identity through to mental health and social mobility issues.

We are proud signatories of the Women in Finance Charter , we hold the Level 2 Carer Confident accreditation from Carers UK and we signed the Social Mobility Pledge in June 2020.

All members of PSR are expected to demonstrate the PSR Values of Integrity , Unity , Engagement , Knowledge & Purpose .

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Useful Information

  • This role is graded as Senior Manager, POL E

  • The salary range will be approximately £80,000 to £140,000 plus a competitive benefits package and non-contributory pension

  • Applications for this role close on 18th January

  • Want to know what it is like to work at the PSR? Check out this short video.

Please submit your CV and answer to the following application question: “W hy do you believe that you are suitable for this role?”

Please ensure that you specifically relate your answer to the criteria listed in the job advert, covering your relevant skills, technical knowledge and competencies. (Max 300 words)

If you are interested learning more about the role, please contact Lucy Matthews on

Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.

We are currently consulting with colleagues about changes to our grading, pay structure and benefits. We’re proposing a move to a more consistent and simpler approach that supports our changing role, accelerates career development, and better incentivises strong performance.

The proposed changes will also ensure that we are able to continue to offer one of the best employment packages of any regulator or enforcement agency in the UK.

The consultation opened on 21 September and finishes on 20 December 2021. We will finalise the changes in February ahead of implementing from 1 April 2022. Those joining before 20 December will be able to participate in the consultation.

If you have any questions about what this might mean for you, speak to your recruiter or visit our website .

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