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SAP Next Generation UX & Mobile Consultant 80% – 100% (M/F) – IBM CIC


Introduction As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting


As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

Our culture at IBM CIC is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development.

The consumption of intelligent technologies, like IoT and machine learning, IRPA, Chatbots, applied to complex business processes supported by wide range of applications requires a great user experience that makes this adoption easy and efficient. The design and implementation of the best UX that makes this possible is a new practice for all organizations which is only possible with deep understanding of the UX technologies and how they should be applied to business processes, great communications skills, and a leadership attitude.

The Package Consultant Next Generation UX & Mobile is a full time, techno-functional role that supports the implementation of SAP UX for our customers for on premise and cloud applications with S/4 HANA as the digital core. You should have the technical skills not only to implement UX & Mobile SAP Solutions like Fiori, Screen Personas, Work/Asset Manager, BUILD, SAP Cloud Platform Mobile Services, SAP Cloud Portal but also to design the best UX and eventually extend them.

A broad understanding of new SAP solutions (S/4HANA, SCP, C/4 HANA, Ariba, SuccessFactors, Fieldglass and Concur) and especially Intelligent SAP Technologies (IoT, Machine Learning, Analytics, Blockchain, Cloud Foundry, IRPA, Chatbots) is key (despite not mandatory) to define the best way to integrate each UX & Mobile solution with them.

Your impact:

  • Responsible for implementing SAP’s standard User Experience solutions for customers
  • Ensure successful communication, deployment, and adoption of SAP UX in every project
  • Plan UX activities for every project
  • Collaborate closely with Enterprise and Platform Architects / experts to set up the system landscape to enable secured access of UX solutions to internal and external users
  • Work closely with security experts to set up authorizations and enable advance authentication of UX solutions such as SSO, SSL etc.
  • Conduct UX workshops with various functional teams to plan prioritize, design, and deliver UX applications to support a complete and cohesive user experience
  • Participate in requirements workshops to understand the process requirements and utilize that knowledge to map the processes to SAP’s UX solutions and design custom UX solution wherever necessary
  • Regularly and proactively, communicate status, risks, and other issues related to UX activities that are under development to Project Delivery management, Client Partners, and Customer as appropriate
  • Provide knowledge transfer to project and customer teams on SAP UX solutions
  • Stay current on UX trends and best practices across interaction types (web, mobile, Internet of Things, etc.) and creatively apply UX trends to customer needs
  • Recommends UX solution modifications, configurations, and processes
  • Conduct UX fit gap analysis
  • Review and communicate the landscape requirements
  • Configure & test standard UX scenarios
  • Identify and develop the UX enhancements
  • Identify, design & develop custom UX solutions
  • Interacts with onsite team members to ensure alignment of technical and UX design with project objectives
  • Responsible for maintaining a high degree of customer satisfaction in addition to growing and developing referenceable customers
  • Help customers design their UX strategy
  • Willingness to develop skills related to Machine Learning, Artificial Intelligence, and Internet of Things in SAP S/4HANA

What we offer you:

  • Individual career path
  • Access to countless trainings and certification offerings
  • A knowledge sharing culture
  • An environment where you are actively contributing your ideas
  • The possibility to work in projects in one of the largest IT companies

Please note that we only accept direct applications (no agency applications).


Required Technical and Professional Expertise

  • Graduate level with bachelor or master’s degree in information systems, engineering, computer science or other equivalent degree
  • 5+ years of experience working on SAP ECC or SAP S/4HANA implementations (preferred)
  • 5+ years of experience working with software development using SAP UI5 and SCP (preferred)
  • Experience as a functional consultant for SAP ERP implementations at initial stages of the career would be a plus
  • Leadership and communications skills are a must
  • Experience in S/4 HANA implementations with a UX role
  • SAP Fiori is a must as well as SAP SCP and/or any Fiori/SAPUI5 Certification
  • Knowledge of at least 2 of the following UX SAP Solutions: Screen Personas, Work/Asset Manager, BUILD, SAP Cloud Platform Mobile Services, SAP Cloud Portal, SAP Web IDE, or Business App Studio
  • Java, Phyton, PhP, CSS, NodeJs, C++, Native iOS, native Android development skills would be a plus
  • HTML5/ Javascript /SAPUI5 is a must
  • Familiarity with Design Thinking process. Design Thinking Certification would be a plus
  • Experience with UX Solutions in SAP Cloud Foundry would be a plus
  • ABAP and OData service development would be a plus
  • Any prior SAP HANA development experience would be a plus
  • IoT/ML/AI/Analytics experience would be a plus
  • Ability to manage multiple tasks, work in a team environment, understand and be responsive to project and customer needs
  • Ability to learn quickly and apply knowledge effectively
  • Strong time management and prioritization skills
  • Fluent in English and German (written and verbal)
  • Swiss nationality or valid Swiss work permit / EU passport

Preferred Technical and Professional Expertise

  • Project Management experience would be a plus
  • Proficient in building UX project proposals for customers is optional

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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