Introduction In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent &
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences
Your Role and Responsibilities
Working in our Talent Care Center, the Recruitment Coordinator serves as the candidate’s concierge throughout the hiring process and partners closely with hiring managers, recruitment team members and third-party vendors to ensure that all candidates have been processed accurately and expediently. The RA ensures that candidates are informed and comfortable throughout the recruitment process to drive a positive candidate experience, up until their first day of employment. The RA manages the interview scheduling process for all parties involved in interviewing candidates. The RA may extend offers for certain roles and manage any pre-employment check variance resolution required. The RA is responsible for ensuring that appropriate stakeholders are updated on candidate status and outcomes of the offer/pre-employment checks and on-boarding process.
- Act as the point of contact for the candidate for updates, feedback and queries during the recruitment process
- Organizes logistics, scheduling and travel arrangements as needed for interviews with candidates and the interviewing team
- Extend offers to candidates for certain roles
- Resolve any pre-employment check variations with the candidate and any third-party vendors
- Ensure all parties are updated on candidate offer acceptance and progress through each stage of the background verification and on-boarding process
- Communicate the decision of the candidate to all recruitment support groups
- Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
- Keeps systems updated and send out status notifications as required
Required Technical and Professional Expertise
- Good working proficiency in computer skills and MS Office
- Fluency in English and Polish
Preferred Technical and Professional Expertise
- At least 1-year experience in a recruitment environment/scheduling or customer care environment
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
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It’s time to define your career.
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IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.