Product Manager Team Lead new

The role will report to Alex, Luno's Head of Product, meet him here. To create a positive team environment that instills trust, encourages world class…...

The world is changing. We all want something different.

At Luno, we see you as an individual, and we want to unleash your potential and empower you to become the best possible version of yourself.

Luno welcomes crypto lovers and crypto newbies. You – just like everyone in the world – are on your own unique crypto-learning journey.

We are a mission-driven cryptocurrency company that is building more open and equal access to the future of money. You don’t have to know lots about crypto to be interested in joining us, you just have to feel that upgrading the world to a fairer financial system matters, and that you’d like to be part of this global change. We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We need the best team on board for our mission.

If that sounds like a culture you’d thrive in, then we are excited to hear from you.

A little about us

Luno means moon in Esperanto, we chose the name because at night, wherever you are in the world, you look up at the same moon. We believe in the power of working together, as one team, across borders, with clear focus and shared purpose.

Our popular mobile app and website helps people around the world grow and manage their money using the world’s most mature cryptocurrencies: Bitcoin, Ethereum and USDC. We’ve processed over $21 billion to date.

O ver 7 million customers across 40 countries have chosen to hold their crypto wallets on Luno because we offer a delightfully simple experience and bank-grade security.

We’re part of the Digital Currency Group, named in 2021 as one of TIME magazine’s 100 Most Influential Companies, in the “Disruptors” category alongside Tesla, AirBnB, SpaceX, Peloton. TIME noted that DCG is “mainstreaming cryptocurrency” .

We’re proud to be one of the world’s most international cryptocurrency teams, with colleagues from 43 different nationalities working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria, Australia and Singapore. Financial inclusion is part of our mission, but on a deeper level, inclusion is a way of life, and a way of work for us. It is part of who we are as a company, and a group of human individuals.

The role in a nutshell:
The Product Management team at Luno, appreciates the beauty in the mechanics of each product feature. This team ensures the voice of our customers is represented in our product strategy. Your role, as Product Manager Team Lead, will be to give guidance and direction to our team of Product Managers, helping them to be the best Product Managers they can be. Along with our talented team of Lunauts, you’ll be responsible for maximising the potential in each of your team members, as well as ensuring that Product Management, as a craft, is communicated and applied to the highest standard at Luno. You get to work in a dynamic and fast-paced environment, where ownership is key.

You’ll collaborate closely with cross-functional teams to help scale Luno to the next level. The role will report to Alex, Luno’s Head of Product, meet him here.

Your mission will involve

Building a strong and high performing team that is poised for future growth through development, coaching, clear expectation setting and a strong focus on employee experience

To create a positive team environment that instills trust, encourages world class performance and ensures clear transparent communications to align around the overall vision of the product

Establishing strong relationships with diverse teams spanning all organisational levels

Working with leaders within the organisation and develop a clear product management “way of working” that you will ensure is applied in your teams and gives clarity to the rest of Luno, setting your team up for success

To work closely across all key product development functions, including Engineering, Design, Data, Operations, Marketing, and Customer Success to influence, advise and coordinate efforts, ensure strategic alignment and seamless execution

Ensuring that presentations and other product communications are clear and effective

Driving team objective setting, prioritisation and ensure adherence to plan and strategy

Demonstrating leadership and communication skills (including presentation skills) with success in influencing all levels cross-functionally

Demonstrating the ability to align teams to Luno’s strategy to achieve business and project objectives

To recruit, manage and guide your team to the next level, ensuring that Luno secures and develops the best talent in the Product Management team

Understanding our customers through analysis, research and direct interaction

In your first six months, you will

Complete your onboarding program. After getting comfortable with the basics, you’ll start learning our patterns in a safe, easy-to-follow way.

Understand Luno’s product roadmap and vision.

Meet the wider team and work closely with Product Managers.

After completing the onboarding program, you’ll begin your journey contributing to your team’s success. You’ll help plan the next quarter’s objectives and key results (OKRs) and will begin working on our product roadmap and development plans for each of your team members. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

What we’d like you to have

You have at least 7 years experience as a Product Manager Team Lead or as a Product Manager with at least 5 years experience in a people leadership role, coaching , mentoring and developing teams

Experience building a product team function in a scaling organisation, managing, developing and growing others

A proven track record of delivering results through others

Strong people management and mentoring experience and skills

Highly collaborative with outstanding relationship building skills

You take control and exercise leadership to lead change by initiating action, giving direction and taking responsibility to ensure delivery of objectives/goals/tasks/projects.

You are great in prioritising, planning and organising your day and can manage your time efficiently

Working as a team comes naturally to you – it’s all about driving cooperation and teamwork to deliver results

You will be the one raising your hand when it comes to creative and critical thinking and solution-driven ideas

In order to excel in your role, a great eye for detail is inevitable

Nothing holds you back, you have a positive and friendly disposition, with a ‘can do’ attitude

Familiarity with cryptocurrencies is highly advantageous

Remote Life at Luno

If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

Live long and prosper. We’ve got you covered with excellent private medical insurance.

You’ll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codeacademy.

For the crypto fans among you (should be everyone!), you’ll pay 0 fees with Luno from the day you start

Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.

Apple all the way. New Macbook, mouse and keyboard.

Annual Inspiration Day … for that pottery course you’ve always been meaning to do!

Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.

We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.

Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That’s why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.

Be part of the change!

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.