Product Design and Operational Engineer – Multi-Modal Transportation (m/f/d)

Main tasks:

• Owning product functionality on BLESS (Base-Line Eco System Service) in the areas of Multi-Modal Transportation (Ocean, Air and Road shipment, incl. warehousing)
• Work with DHL’s Business Units, DHL’s customers and partners to define a commonly beneficial solutions and roadmap
• Actively engaging with Business Process experts, Architects from Business Units and functional and operational experts of DHl’s customer
• Contribution to the identification and (further) development of IT architecture solutions and business processes with regard to the Group-wide Blockchain platform BLESS in cooperation with the respective business units, customers and stakeholders
• Conducting cost-benefit analyses and preparing and planning scalable IT solutions for the BLESS platform in coordination with the responsible platform architects and IT partners
• Contribution to the conception of a test and certification strategy for the group-wide Blockchain platform
• Contribution to the management of platform functionalities and service management processes in the respective business areas

Responsibility:

• Working with DHL’s Business Units and Customers (e.g. Henkel, DELL, Colgate) to develop and maintain solutions in Multi-Modal transportation, which optimizes in the Blockchain platform BLESS
• Work with partners to achieve a common goal to introduce BLESS interoperability where partners have similar services
• Carrying out analyses within the framework of the expected business benefits of the platform and developing appropriate IT solutions
• Independent contribution to the implementation of releases of the Multi-Modal product in the BLESS platform for continuous development and increase of customer satisfaction
• Contribution to the control of platform functionalities and group-internal service management processes

Customers:

• Frequent contact at specialist and department head level within the group-wide IT functions
• Cooperation with and coordination of external service providers, e.g. technology partners
• Observance of service and quality standards in our own area of responsibility

Stakeholders:

• Relationship management with specialist departments, e.g. the group-wide Blockchain function teams
• Maintaining contacts with external parties (e.g. IT providers, benchmarking and research companies)
• Identification of process improvements in the product, Custer and Blockchain area
• Application of Best Practices to optimize processes, systems and methods in the field of IT

Employee leadership:

• Training of junior staff
• Leading small specialist teams and delegation of tasks
• Collaboration and coordination function in projects

Skills/Qualifications:

• University degree focusing on business administration, logistics management or comparable qualification
• At least four years of work experience
• Experience in business analysis, requirements capture and final specification design
• Knowledge and experience in the conception, development and implementation of (IT) solutions and processes, ideally with a reference to Blockchain technology, Hyper Ledger, Corda, Quorum
• Experience with common and agile project management methods
• Knowledge of current Internet standards and Internet architectures
• Very good knowledge of IT management tools such as Jira, Asana or Trello
• English skills, level C1, as well as German skills, level B2 or willingness to acquire

Personal qualifications:

• Process and business skills
• Business acumen
• Excellent communication and conceptual skills
• Experience in moderating working groups in an international context
• Very good ability to work in a team and high degree of adaptability to different working methods and cultures, integrity and loyalty
• Great passion for information technology
• Self-starter/independent working method
• Positive thinking and “can do” mentality with the ability to assertiveness in complex business organizational environments, positive attitude in handling uncertainty
• Empathy, high ability to convince experts/specialists
• High willingness to take responsibility
• Willingness to travel domestic and internationally

Notes for applicants:

Contact: Mr. Sven Rötzel, Tel. +49 (0) 228 189-52128