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Product Design and Operational Engineer – Multi-Modal Transportation (m/f/d)


Main tasks: Owning product functionality on BLESS (Base-Line Eco System Service) in the areas of Multi-Modal Transportation (Ocean, Air and Road shipment, incl. warehousing) Work with DHL

Main tasks:

  • Owning product functionality on BLESS (Base-Line Eco System Service) in the areas of Multi-Modal Transportation (Ocean, Air and Road shipment, incl. warehousing)
  • Work with DHL’s Business Units, DHL’s customers and partners to define a commonly beneficial solutions and roadmap
  • Actively engaging with Business Process experts, Architects from Business Units and functional and operational experts of DHl’s customer
  • Contribution to the identification and (further) development of IT architecture solutions and business processes with regard to the Group-wide Blockchain platform BLESS in cooperation with the respective business units, customers and stakeholders
  • Conducting cost-benefit analyses and preparing and planning scalable IT solutions for the BLESS platform in coordination with the responsible platform architects and IT partners
  • Contribution to the conception of a test and certification strategy for the group-wide Blockchain platform
  • Contribution to the management of platform functionalities and service management processes in the respective business areas


  • Working with DHL’s Business Units and Customers (e.g. Henkel, DELL, Colgate) to develop and maintain solutions in Multi-Modal transportation, which optimizes in the Blockchain platform BLESS
  • Work with partners to achieve a common goal to introduce BLESS interoperability where partners have similar services
  • Carrying out analyses within the framework of the expected business benefits of the platform and developing appropriate IT solutions
  • Independent contribution to the implementation of releases of the Multi-Modal product in the BLESS platform for continuous development and increase of customer satisfaction
  • Contribution to the control of platform functionalities and group-internal service management processes


  • Frequent contact at specialist and department head level within the group-wide IT functions
  • Cooperation with and coordination of external service providers, e.g. technology partners
  • Observance of service and quality standards in our own area of responsibility


  • Relationship management with specialist departments, e.g. the group-wide Blockchain function teams
  • Maintaining contacts with external parties (e.g. IT providers, benchmarking and research companies)
  • Identification of process improvements in the product, Custer and Blockchain area
  • Application of Best Practices to optimize processes, systems and methods in the field of IT

Employee leadership:

  • Training of junior staff
  • Leading small specialist teams and delegation of tasks
  • Collaboration and coordination function in projects


  • University degree focusing on business administration, logistics management or comparable qualification
  • At least four years of work experience
  • Experience in business analysis, requirements capture and final specification design
  • Knowledge and experience in the conception, development and implementation of (IT) solutions and processes, ideally with a reference to Blockchain technology, Hyper Ledger, Corda, Quorum
  • Experience with common and agile project management methods
  • Knowledge of current Internet standards and Internet architectures
  • Very good knowledge of IT management tools such as Jira, Asana or Trello
  • English skills, level C1, as well as German skills, level B2 or willingness to acquire

Personal qualifications:

  • Process and business skills
  • Business acumen
  • Excellent communication and conceptual skills
  • Experience in moderating working groups in an international context
  • Very good ability to work in a team and high degree of adaptability to different working methods and cultures, integrity and loyalty
  • Great passion for information technology
  • Self-starter/independent working method
  • Positive thinking and “can do” mentality with the ability to assertiveness in complex business organizational environments, positive attitude in handling uncertainty
  • Empathy, high ability to convince experts/specialists
  • High willingness to take responsibility
  • Willingness to travel domestic and internationally

Notes for applicants:

Contact: Mr. Sven Rötzel, Tel. +49 (0) 228 189-52128

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