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newDigital Programmes Delivery Lead, Director, FS Consulting



A career in our Technology Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. As a member of the team, you’ll work with clients to define their vision and plan how to get there. We deliver the technological solutions organisations need to compete and grow and build a lasting legacy of improvement and performance, partnering with best in class technologies and solution sets. In joining, you’ll help our clients understand and evolve the way they align Information Technology with their business strategy, create integrated end to end solutions, and use enterprise applications to solve complex business problems.

Our Digital Platforms Practice

PwC has formed a world-leading digital practice to help our clients define the next generation of banking. Leveraging our heritage in financial services, plus our experience at the forefront of digital banking today, we bring a unique perspective on how to turn new and emerging technology into cut-through customer propositions, and help tomorrow’s leaders to build or recalibrate business models for success.

PwC has unique assets to help clients get ahead in this new age of banking. These solutions give our clients access to premade digital platforms, ecosystems and business model blueprints, so that they don’t have to start from scratch. This not only helps clients to accelerate digital transformation, but also gives leaders confidence that they are steering their business and business culture in the right direction to remain successful in the future.

To support this rapid growth we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients’ success in the intensely competitive economic environment of the digital age.

About the role

There is significant market growth expected over the coming years in Financial Services banking digital transformation driven by the following factors:

  • Banks have spent years on developing digital apps, but not digitised their underlying platforms. Cost reduction and need for agility is bringing this to the top of the agenda

  • It is generally acknowledged that ‘custom build’ digital banks by incumbents is not a good strategy and that traditional ‘core banking replacement’ programmes destroy value.

  • Covid has brought channel shift and digital capabilities front and centre. Migration to digital banking just accelerated this shift by 3-4 years

  • Banks are now looking to transform using business led, cloud based ecosystem solutions that can be configured, deployed and adapted quickly.

PwC has developed a unique and innovative set of assets, platforms and ecosystem partnerships to support our clients capitalising on that growth.

Our Digital Programmes Delivery Leads will be central to our work in this space. They’ll take a lead role in the overall delivery of new digital solutions, working with our client’s leadership teams to guide these programmes from discovery to release and beyond.

They will have a wealth of delivery experience gained from Industry or Consulting in which they have led teams through complex projects that include emerging technology and cloud components for Tier 1 financial services clients. They will be able to demonstrate a history of working to the best industry standards, delivering solutions that are pragmatic, timely and aligned to the client’s business objectives.

They will be expected to be a ‘hands-on’ delivery practitioner; able to motivate and robustly drive a team through a complex plan of work. They will have a well-developed technical background coupled with strong stakeholder management. They will set themselves apart by having experience in the delivery of programmes incorporating emerging technologies and managing distributed delivery teams including offshore partners. Their primary focus will be the delivery of engagements and follow-on activities.

Additional information

  • Opportunity for working from home? (Yes)

  • Amount of time client based (70%+)

  • Opportunity for job sharing? (No)

  • Need to travel/overnight stays away from home (Yes)

  • Opportunity for flexible working (hours)? (Yes)

  • Typical Amount of time PwC office based (20%)


The Digital Programmes Delivery Lead will have a proven track record of helping global brands transform their organisations, taking a lead role for overall delivery of the solution.

Furthermore, the ideal Digital Programmes Delivery Lead will have:

  • A demonstrated track record of working to the best industry standards and ensuring that the delivery of the solutions are pragmatic, timely and aligned to the Clients business objectives and security requirements;

  • 15+ years’ hands on experience as a technical delivery lead, with a track record of delivering complex projects including emerging technology and cloud components for Tier 1 financial services clients;

  • Knowledge of emerging technology and how to implement these in a large scale environment. The candidate will have experience in one or more of the following areas:

    • Emerging Technology: AI, RPA, Drones, Robotics, Blockchain, Internet of Things (IoT)

    • Industry recognised standard applications e.g. core banking, digital front end

    • Transformational Enterprise Architectures: Integration, API’s, Containers etc.

    • Enterprise cloud vendors: Microsoft Azure, Amazon Web Services, Google Cloud Platform

  • The ability to inspire teams, being able to rapidly establish and lead high-performing multi-disciplinary, cross geography teams drawn from across PwC, our clients’ staff, and third party organisations;

  • Offshore Delivery Management experience – They will be an effective technical delivery leader with deep experience in managing delivery through offshore teams;

  • Highly flexible interpersonal skills in relation to individual, social and business interaction. They will be comfortable using a range of influencing styles in order to build strong sustainable relationships and demonstrate the firm’s values;

  • Business acumen – Ability to explore opportunities and seek to understand if they are commercially right for the firm in the context of our Purpose.

  • Experience leading client delivery engagements with focus on profitability and long-term sustainable growth for the firm and clients;

  • Stand-out relationship building skills – The ability to anticipate client’s needs and deliver high quality, value-added services and solutions which elevate the profile of the firm in the eyes of the client’s executive team;

  • An impactful and confident communication style and a history of managing senior stakeholders. They will be equally comfortable in both written and verbal communications, able to clearly explain their programmes and associated benefits / imperatives to non-technical and technical audiences alike.


In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients’ business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries – everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here


Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.