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Manager, Special Investigations

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: The Manager of Financial Crime Intelligence and Investigations (FCII) will be responsible for leading a team tasked with researching, developing, and deploying cutting edge investigative strategies and tools to stop the most sophisticated crime networks, targeting PayPal and adjacent businesses. The Sr. Manager of FCII supports internal partners such as Brand Risk Management, Advisory, Cryptocurrency & High-Risk Investigations, and others, by providing novel investigative insights that enhance investigations, identifies networks of bad actors, and refers matters to law enforcement.

Job Description:

Your day to day will include:

  • You will lead a team of talented analysts, and investigators in identifying and responding to new crime trends across PayPal’s platform. You will lead the development of new tools and techniques that allow for sophisticated investigations with enhanced capabilities of identifying bad activity and criminal networks.
  • You will engage leaders from other investigative, analytical, and policy-focused teams to explore and identify other applications for these new tools and techniques to mitigate risk and regularly strategize with partner teams.
  • You will also identify opportunities and oversee the development for automated solutions to manual investigative tasks and identify root causes.
  • You will communicate complex problem statements, root causes, and solutions to a wide range of audiences, including senior leaders. You will clearly and concisely communicate findings and provide leadership and advocacy for remediation strategies.
  • You will foster the growth of investigators, providing expertise in financial crime investigations and identifying projects and initiatives for the team that will have material impact on protecting the Company’s financial and reputational resiliency. You will provide and seek out learning and training opportunities to constantly push the team to find new sophisticated investigative strategies.
  • Appreciating GI’s broad customer base, including accountholders, internal stakeholders, private sector partners, and law enforcement and regulatory agencies, you will adeptly maintain sight of the bigger picture while managing and deploying resources in the most impactful way possible.

What do you need to bring:

  • Successful track record of leading large, complex data-driven investigations and initiatives, including the development of new investigative tools and techniques.
  • Advanced understanding of financially motivated crime trends and transnational criminal networks. Wide breadth of knowledge across related disciplines, understanding and appreciation of the financial industry’s regulatory landscape and risks.
  • Successful track record of engaging and leading a range of technical teams in cross-functional collaboration. Successful track record of engaging law enforcement and facilitating private sector industry collaboration.
  • Strong knowledge of data science concepts and analytic techniques.
  • Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature.
  • Strong leader with exceptional written and oral communication skills. Team player, energetic personality, curious, quality minded, focused, committed, able to work efficiently in a fast paced, changing environment.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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