Key Account Manager

About Koinly

• One of the fastest growing Crypto Tax Calculators in the world with solid product market fit.
• Trusted and loved: see what our customers say
• Used by hundreds of thousands of investors, accountants and a partner to crypto exchanges.

Our users get through their crypto taxes in 20 mins; many will save days or weeks, filing their crypto taxes for the first time giving them the confidence to build a portfolio for the long term.

Build a product that can impact the world

There are over 300m crypto users worldwide. We are building tools to enable further widespread adoption of cryptocurrency by automating the regulatory hurdles of tax compliance and asset tracking.

Come and shape the future of crypto with us.

Our ambition doesn’t stop there. Next, the product vision will enable Koinly to empower crypto investors to make the best decisions for their financial future.

Join a diverse team for the best work of your life

In just a few years we have gone from launching to one of the leaders in this space. Join a rewarding environment with a diverse mix of founders, crypto traders, fintech alumni, tax professionals and all round good people in creating a worldwide organisation.

Your role

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The
Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed

You’ll succeed as our “Account Manager” if you have…

• Demonstrable experience managing top tier accounts within the Banking, Accounting, Finance and Investment Banking sectors
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager,

Junior Account Manager or relevant role

• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

What We Can Offer You

Competitive package

Workplace pension scheme

25 days holiday a year

Power down week

Parental leave

Paid sick leave

Volunteering Day

‍Training and career development

Self-development budget

Choice of laptop and working equipment

Shoreditch office, with hybrid and flexible work arrangements minimum 3 days in the office

Work within one of the most rapidly growing industries in the world

Perks, including Koinly swag

• Free drinks & snacks

Regular and fun team social events!

• Koinly is an equal opportunities employer, we do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Job Type: Full-time

Salary: £55,000.00-£60,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Work from home

Schedule:

• Monday to Friday