IT Systems Support Engineer

Description About Crypto Finance Group Crypto Finance Group is a multi-award winning company and one of the most respected fintechs in Switzerland, with offices in Zug, Zurich, and Singapore. We e

Description

About Crypto Finance Group

Crypto Finance Group is a multi-award winning company and one of the most respected fintechs in Switzerland, with offices in Zug, Zurich, and Singapore. We enable traditional and institutional investors to invest in digital assets such as bitcoin and ether. Professionalism is our focus, but innovation and speed are equally important.

The Crypto Finance Group is a fast-growing, exciting place to work with tremendous opportunities for personal growth and professional advancement.

We currently have a rare opportunity for a young individual who wants to develop and learn with a high degree of personal initiative interested in blockchain technology and crypto assets.

Are you someone who is keen to develop and learn from senior members of our current infra DevOps team?

The starting date is as soon as possible.

Responsibilities

Optimise, monitor, and improve our internal Corp IT

Help to plan an office move, which includes setting up meeting rooms, office Wi-Fi, desk setups, etc.

Be part of the support, build and innovation of our operational solutions for the business

Collect and process requests from internal customers and take on responsibility within the day-to-day office IT support

Improve and streamline the onboarding process for new starters, including the provisioning of laptops and mobile phones

Be a central person of contact for all work colleagues in IT processes, e.g. onboarding, setting up, maintaining the relationship and offboarding

Organize weekly briefings for updates on internal and external projects in Corp IT

Take on 1st Line of Defense responsibilities and join the team in defining and performing monitoring tasks

Dedication to ensure support till the resolution of the issue

You will be the go-to person in the office for all the general IT supports issues, but also work with the DevOps team to help with other infra related tasks

Help us on our journey to modernize the crypto space and our office environment, by coming up with new initiatives and ideas to improve current setups

Requirements

Desire to work in an inspiring, dynamic, and rapidly growing group

You have several years of experience in support, using Microsoft technologies, including O365

You are innovative, willing to learn, motivated, flexible and feel comfortable in a dynamic environment

You like to understand office tools like O365 and MS Teams in detail and find joy in training and supporting colleagues in the proper usage of day-to-day office tools

You are motivated to work on your own, but you know that collaboration and communication will ensure your team will succeed

You are generally comfortable with an 80-100% English language working environment

You are sociable and able to communicate with people on all levels & pride yourself on customer support

You have a passion for technology and have an interest in cloud and infrastructure

Benefits

Join an international, fast-paced blockchain and fintech team with experienced industry leaders

Work at the forefront of an inspiring, dynamic new sector in B2B finance with digital assets

Be part of our friendly, knowledge-sharing, entrepreneurial culture and flat hierarchy

Work in a role that lets you learn, and gives you responsibility and independence

Please note:
We do not accept CVs from recruiting or staffing agencies

Due to Swiss labour legislation, we can only accept applicants who have the right to work in Switzerland

If you have a Swiss work permit or you are an EU/EFTA citizen, please send your full application in English or German, incl. CV and references