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IT Business Analyst

Grant Thornton works with leading organisations in Ireland and internationally. These organisations are looking to derive greater value from technology – both in terms of customer facing solutions and

Grant Thornton works with leading organisations in Ireland and internationally. These organisations are looking to derive greater value from technology – both in terms of customer facing solutions and within their operations. It is essential that we are equipped to help our clients seize the opportunities new technology and techniques present, as well as address the challenges they face.
At GT, we are building our Technology Consulting team, investing significantly to offer a wide range of services, from helping create digitally-fit strategies and operating models, to designing and building client facing and operational platforms. As part of this we are seeking to recruit experienced IT consultants to engage in digital transformation with our clients.
We have ambitious plans and are looking for motivated and enthusiastic individuals to enhance the capability within the team. Success will be rewarded with a clear route to progression to senior levels within the firm.
About the role
  • Client delivery: You will work with clients to deliver technology projects that will support their business objectives. We are currently implementing projects in the banking, insurance, property, energy, utilities, retail, wholesale, fast-moving consumer goods and government sectors.
  • Business development: You’ll be responsible for contributing to proposals and client presentations for complex IT delivery projects
  • Practice development: you will work with Technology and Consulting leadership to build-out offerings, methodologies, and delivery capabilities (people and tools)
  • Thought Leadership: Drawing on your skills and experience, you’ll create innovative insights for clients looking to develop their solutions to deliver value and improve their operations. You will help raise the profile of the firm in this regard
Client delivery
As a client-facing IT consultant, you will:
  • Carry out process mapping and identify areas for process improvement
  • Develop As-Is, To-Be and Gap Analysis documentation
  • Lead user requirements workshops and develop and document the requirements, providing challenge to the users to ensure the requirements meet desired business outcomes
  • Develop and document functional and technical specifications and solution design documents
  • Design and execute test plans for ERP systems and bespoke software developments
  • Deploy or manage the deployment of custom and standard software products
  • Conduct go-live cutovers
  • Develop end user training materials and deliver training
  • Contribute to IT strategy and operating model assignments
About you
You will be a self-starter, highly motivated to develop a market leading capability and to progress within the firm. You will have the right blend of hands-on experience, an eye for innovation, and understanding of the markets in which we work. You will use this to excel in client delivery and help develop and build client offerings and go-to-market propositions. You will:
  • have a proven track record of delivery
  • have strong stakeholder management skills
  • be a confident and impactful communicator, both written and verbal, able to clearly explain solution design to technical and non-technical audiences, in a way that is accessible to everyone, especially senior stakeholders. You will have significant experience in facilitating effective workshops across all levels of an organisation
  • have proven experience of supporting business development activities, client relationship management and contribution to winning proposal development
  • have a willingness to learn and develop new skills. You will work in a collaborative team environment but you must possess the ability to quickly develop expertise in areas where you are less-familiar or experienced. This role requires significant dexterity due to the ever-changing world of technology and the nascent and dynamic nature of GT Technology Consulting.
About your domain knowledge and skills
You will:
  • have experience with Agile methodologies
  • have experience in one or more of the following areas

    • Microsoft Dynamics CRM
    • Industry recognised standard applications such as SAP, Oracle, Microsoft, Salesforce, Workday
    • Emerging Technology AI, RPA, IoT, Blockchain
    • Latest cloud computing and data technologies, business drivers, emerging computing trends, and deployment options (and familiarity with enterprise cloud vendors Microsoft Azure, Amazon Web Services, Google Cloud Platform).
  • Have excellent written and oral communications skills. You have significant experience presenting to and developing written documents for executive and leadership levels within an organisation.
  • Have knowledge of DevSecOps methodologies
  • Have experience of hands on delivery of projects at key clients, either on your own or as part of larger delivery teams. You have a personal track record of delivering impactful results;
  • Have excellent project management, collaboration, interpersonal and communication skills.
Education and Experience:
  • Bachelor’s Degree or equivalent education and/or work experience
  • 3+ years direct work experience in an IT business analysis capacity, including all aspects of process development and execution
  • Competent and proficient understanding of business solutions, such as CRM, ERP, Document Management, Productivity suites etc.
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