company logo

i2 Technical Writer

IBM

Introduction The i2 team has a united mission: Make the world a safer place. Our software solutions are used by more than 2000 law enforcement, national security, military, and major commercial orga

Introduction

The i2 team has a united mission: Make the world a safer place. Our software solutions are used by more than 2000 law enforcement, national security, military, and major commercial organizations in 130 countries across the world to generate actionable intelligence for combating fraudulent, criminal, and terrorist activity.

You will arm analysts with multidimensional visual analysis and advanced analytics capabilities so that they can quickly uncover hidden connections and patterns in huge data sets. i2 combines cutting-edge data storage and world-class analysis tools with visualization and dissemination capabilities in a single analysis environment.

Our customers fight everything from human trafficking to tiger poaching, insurance fraud to organized crime, and you will help them to make a difference, every day.

Your Role and Responsibilities

i2 is recruiting a Technical Writer to create documentation as a member of agile software development teams. As such, you’ll be contributing to content of all types, but in particular we want you to help us improve the experience of customers who extend and integrate our software with theirs.

Our products have C#, Java, REST, and JavaScript APIs. As a Technical Writer, you’ll describe how they work through documentation and examples. You’ll also take a key role in the creation process, because you know that sometimes, the best documentation is the kind you don’t need to write.

i2 builds state-of-the-art solutions for a quickly evolving market. The successful candidate will be comfortable working in a team of talented individuals striving to deliver the right solutions on challenging timescales.

Required Technical and Professional Expertise

To be considered for the role, you must be able to:
Liaise effectively with developers, testers, product managers, and other writers

Cooperate and work effectively with subject matter experts to gather information

Challenge decisions and put your point of view eloquently

Act as an advocate for the user by making suggestions to improve software

Test and review the usability of products as software evolves

Review and propose improvements to both UI strings and public APIs

Understand new concepts in software and programming languages quickly

Extrapolate documentation requirements from specifications and emerging software

Create software documentation aimed at audiences from end users to developers

Demonstrate a practical knowledge and understanding of writing clear and concise prose

Preferred Technical and Professional Expertise

It will help your application if you can also:
Exhibit knowledge of Java-based programming technologies

Describe your experience of working as part of an agile development team

Show examples of writing about enterprise-class applications

Demonstrate an ability to write code as well as describe it

About Business UnitIBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.