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Head of Team – Senior Specialist – EC3 Operations

ORGANISATIONAL CONTEXT This selection procedure is intended to establish a reserve list of successful candidates. It is envisaged to start using the reserve list in Q3/Q4 of 2022. Europol retains

ORGANISATIONAL CONTEXT


This selection procedure is intended to establish a reserve list of successful candidates. It is envisaged to start using the reserve list in Q3/Q4 of 2022.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.


Organisational setting:

The post of Senior Specialist – EC3 Operations – Head of Team is located in EC3 Operations Unit, European Cyber Crime Centre Department, Operations Directorate.

The Operations Directorate deals with the core business of Europol, improving the effectiveness and cooperation of the competent authorities in the Member States in preventing and combating serious and organised crime, as well as terrorism affecting the Member States. This requires close cooperation with the Liaison Bureaux at Europol and via them with the Operational Teams in the Member States. Europol delivers a number of products and services to national law enforcement agencies to support them in their fight against international serious and organised crime, as well as terrorism. The Operations Directorate hosts five distinct Departments: Operational and Analysis Centre, European Serious Organised Crime Centre, European Cyber Crime Centre, European Counter Terrorism Centre and the European Financial and Economic Crime Centre.

EC3 serves as the centre for the Member States’ fight against cybercrime in the European Union, delivering operational and investigative support to the Member States on complex cybercrime investigations. It also provides support to the European Union’s institutions and Member States in building operational and analytical capacity for investigations and cooperation with external partners. EC3 is the collective voice of European cybercrime investigators across law enforcement.
Operations EC3 is responsible for delivering the operational services of EC3. EC3 Operations has five teams: AP Cyborg (cyber-dependent crime), AP Terminal (payment fraud and on-line fraud schemes), AP Twins (child sexual exploitation), AP Dark Web (criminal use of anonymization services) and the Cyber Intelligence Team (OSINT, cryptocurrency analysis, large data sets processing and cybersecurity engagement). From EC3 Operations there is also the link with the Joint Cybercrime Action Taskforce (J-CAT).


Purpose of the post:

To support, coordinate and guide the work of the technical specialists within Europol’s Focal Points or the Cyber Intel Team. These technical specialists are tasked with receiving and rendering operational information from various sources in complex formats. These require rendering so they can be ingested and accessed within the Europol Analysis System and by the analysts of the applicable Focal Point.


Reporting lines:

The incumbent reports to the Head of the EC3 Operations Unit.


Job environment:

This post might require participation in a shift system including weekends and nights as well as on-call duty.


FUNCTIONS AND DUTIES

The successful candidate will have to carry out the following main duties:


General Head of Team responsibilities

  • Coordinate staff members and external consultants in the team, including providing input on recruitments, assessments and general staff development;
  • Report on outcomes and performance, including definition of suitable KPIs;
  • Oversee correct and timely execution of administrative processes and procedures in compliance with corporate policies and standards.

Specific responsibilities

  • Support the development and the implementation of the Europol strategy in the field of responsibility;
  • Identify, define and scope major initiatives and lead or contribute to projects in areas of relevance;
  • Collect and analyse data and propose and monitor relevant operational and strategic developments, with a view to advance and evaluate alternatives, advise on implications and provide clear options and recommendations to management;
  • Conduct research and analysis on a wide range of issues affecting the organisation in the field of responsibility, coordinating closely with other departments, units and teams and external stakeholders; promote expertise across the department/directorate/organisation and encourage ideas and solutions from all levels to ensure best fitting operational solutions;
  • Develop deeper understanding of the stakeholders’ business areas;
  • Contribute to the investigations in the Member States by forwarding all relevant information to the National Units;
  • Produce operational reports and documents in the area of competence;
  • Provide operational and/or forensic support to Member States on the spot and at Europol Headquarters;
  • Ensure a continuous and consistent flow of communication on issues in field of responsibility within and outside the Department; build effective relationships with a range of internal and external stakeholders;
  • Represent the unit and / or department in internal and external consultations, meetings and policy-related discussions;
  • Prepare and deliver presentations summarising key elements of analysis and recommendations on how to tackle more efficiently their area of responsibility to various stakeholders;
  • Perform any other duties in the area of competence as assigned by the line-management.

REQUIREMENTS – ELIGIBILITY CRITERIA


a. Candidates must

  • Be a member of a competent authority in the meaning of the Article 2a) of the Europol Regulation and enjoy full rights as a citizen of a Member State;
  • Produce appropriate character references as to his or her suitability for the performance of the duties;
  • Have fulfilled any obligations imposed by the applicable laws on military service;
  • Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS);
  • Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have

  • A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more;

    OR

  • A level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is three years;

    OR

  • Professional training of an equivalent level in a relevant area (e.g. Police Officer’s School) and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training Additional professional experience required for equivalency
More than 6 months and up to 1 year 4 years
More than 1 year and up to 2 years 3 years
More than 2 years and up to 3 years 2 years
More than 3 years 1 year

  • In addition to the above have at least 9 years of professional work experience gained after the award of the diploma.

REQUIREMENTS – SELECTION CRITERIA


a. Professional experience (assessed mainly during the shortlisting)

Essential:

  • Professional experience working in area of cybercrime in the one of the EU MS, from investigation point of view as well as from technical (preferably of at least 3 years);
  • Professional experience managing staff conducting criminal investigations (preferably of at least 2 years);
  • Experience in coordinating investigations on payment fraud, child sexual exploitation and/or high tech crimes;
  • Experience in working with big data sets, how to apply machine learning techniques, how law enforcement can benefit from AI and other new technologies.
Desirable:
  • Experience using SQL (e.g. MySQL, MSSQL) and NoSQL (e.g. Elasticsearch, Apache Solr, MongoDB) databases;
  • Experience in programming and/scripting required to process large volumes of operational data (e.g. C/C++, Python, Java, R).

b. Professional knowledge (assessed during the selection procedure)
Essential:

  • Knowledge of the threats and trends in the areas of payment fraud, child sexual exploitation and/or high tech crimes, as well of the Cyber Security ecosystem;
  • Knowledge on international legal instruments in the area of cybercrime, EU legal framework in general and the area of law enforcement cooperation in particular;
  • Knowledge related to AI, Machine learning, dealing with big data sets and with other new technologies.
Desirable:
  • Training certificate on Cyber Security;
  • Training certificate on Cyber Forensic;
  • Training certificate on operational analysis and/or specialised analysis software;
  • Certifications in one or more of the following: Global Information Assurance Certification (GIAC), Offensive Security Certified Professional (OSCP), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Expert (OSCE), Offensive Security Exploitation Expert (OSEE), Offensive Security Web Expert (OSWE) or similar.

c. General competencies (assessed during the selection procedure)
Essential:
Communicating:

  • Excellent presentation skills;
  • Excellent communication skills in English, both orally and in writing;
  • Ability to draft clear and concise documents on complex matters for various audiences.
Analysing & problem solving:
  • Excellent analytical and problem solving skills including the ability to anticipate potential problems, determine and implement solutions;
  • Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
Delivering quality and results:
  • High degree of commitment and flexibility;
  • High level of customer and service-orientation;
  • Ability to display initiative and a drive for improvement.
Prioritising and organising:
  • Excellent organizational skills including the ability to plan work load, establish clear priorities and exercise initiative;
  • Ability to manage projects and familiarity with project management terminology and methodology.

SELECTION PROCEDURE


REQUIREMENTS – SELECTION CRITERIA


Resilience:
  • Excellent ability to work well both independently and in a team;
  • Ability to remain effective under a heavy workload and demonstrate resistance to stress.
Living diversity:
  • Ability to establish and maintain effective working relations with co-workers in an international and multi-disciplinary work environment.
Advising:
  • Strong ability to synthesise various data into a coherent and relevant whole, transforming it into a valuable and correct conclusion;
  • Building constructive relationships with clients, adequately identifying and managing their needs and expectations, and giving well-grounded advice.
Team supervision:
  • Ability to manage a diverse team including the ability to motivate staff, effectively plan and monitor the work of other staff members and to provide guidance.
d. Additional conditions:
Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment that may be offered.


SELECTION PROCEDURE


All applications for Temporary Agent posts must be submitted through the online recruitment system accessible via
Europol’s website. For further information, please consult the Europol Recruitment Guidelines.

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, composed of at least three members, consisting of one chair and at least one member from the administration and one member designated by the Staff Committee.

For restricted posts (including restricted – Annex II posts), the AACC designates up to two additional members of the Selection Committee if so requested by the Chairperson of the Management Board. The additional members shall consist of a representative of the Presidency of the Council of the European Union or one representative of the Presidency and one representative of another Member State.

The Selection Committee will assess the applications received in order to make an initial selection of those candidates meeting all eligibility criteria and matching best the selection criteria (suitability) set out in this Vacancy Notice.

In case of candidates shortlisted for restricted posts (including restricted – Annex II posts), who had indicated membership of a competent authority in one of the Member States, Europol will seek confirmation from the relevant Europol National Unit to ensure that those candidates indeed belong to a competent authority.

The minimum pass-mark for being shortlisted, i.e. invited to participate in a post-related selection procedure, consisting of a written test, a practical test and a competency-based interview, is established as 60% of the total maximum score.

The Selection Committee will shortlist the candidates scoring at least the minimum pass-mark and above. All candidates having a score equal to 60% of the total maximum score and above will be invited to take part in the first stage of the selection procedure (i.e. a practical test and a written test.

At shortlisting stage, the Selection Committee will also establish the pass-mark for the selection procedure.


COMPENSATION AND BENEFITS


SELECTION PROCEDURE
In the first stage of the selection procedure, candidates will be required to perform the practical test and the written test remotely. The Selection Committee will assess these tests against the selection criteria. Those candidates who do not reach the required pass-mark for either the practical test or the written test, in the first stage of the selection procedure, will be informed that their candidacy will not be further considered.
Those candidates who reach the pass-mark for the practical test and the written test, in the first stage of the selection procedure, will be invited to the second stage of the selection procedure (i.e. a competency-based interview) also conducted remotely.
After the selection procedure has taken place, the Selection Committee will establish a list of successful candidates, i.e. those scoring above the pre-defined pass-mark, which is shared with the AACC, for establishment of a Reserve list. A Reserve list is valid for 24 months.

Candidates who participated in the interview will be informed of the outcome, i.e. whether they have been successful or not.

COMPENSATION AND BENEFITS
Scale: AD8
The gross basic monthly salary is EUR 7257.53 (step 1) or EUR 7562.5 (step 2).
The step in grade is determined on the basis of professional experience gained after the education required for the post and in line with applicable implementing rules.
Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.
Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.
Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.
Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.
Indicative net salary sample calculation AD8/1:
a) Staff member (single) in receipt of expatriation allowance (16%): EUR 7391.59
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 9335.1
The above information is indicative and for information purposes only. It is merely meant to give an indication of the possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.
The information is based on figures applicable as of July 2021.


TERMS AND CONDITIONS


Contract of employment
The successful candidate will be engaged in the type of post Administrator and function group AD, grade 8 pursuant to Article 2(f) CEOS and Annex I to the EUSR.
The initial contract will be concluded for a period of 5 years (full-time – 40 hours a week). The contract may be renewed only once, in principle, for a period of 4 years.
The overall duration of the contracts on restricted posts of Europol staff members will be taken into account if they are successful in the selection procedure.
Conditions of engagement
Before the employment contract is concluded by Europol, the successful candidate will have to:
  • declare any conflict of interest;
  • undergo a pre-employment medical examination to confirm that he/she is physically fit to perform the duties pertaining to the post or, alternatively, receive the confirmation from Europol that he/she fulfils the conditions laid down in the Decision of the Deputy Executive Director of the Capabilities Directorate on the pre-employment medical examination available on Europols Website;
  • in case of candidates for restricted posts (including restricted – Annex II posts) who had indicated membership of a competent authority in one of the Member States, provide confirmation of his/her membership of a competent authority in one of the Member States within the meaning of the Article 2(a) of the Europol Regulation.
The place of employment will be The Hague, The Netherlands.
For further information on terms and conditions, please consult the EUSR/CEOS available on Europol’s website.
Probation period
Engagement for this post is subject to the successful completion of a probationary period of 9 months. Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 14 CEOS.
Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior to the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol.
The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of the employment contract.
Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance.


ADDITIONAL INFORMATION


TERMS AND CONDITIONS:
Security screening and certificate of good conduct
In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended. The requested level of security clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.
Equal opportunity
Europol is an equal opportunity employer. Europol accepts applications without distinction on grounds of gender, sexual orientation, national, ethnic or social origin, religion or beliefs, family situation, age, disability, or other non-merit factors. All employment decisions are based on business needs, job requirements and qualifications, experience and skills.
Europol lives diversity and provides an inclusive work environment to all. Europol strives to recruit, develop and retain a diverse and talented workforce through application of equal opportunity and impartiality.
Privacy Notice
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC, applies to the processing of personal data carried out in the process of selection and recruitment of staff at Europol, following the application of this Regulation to all administrative personal data held by Europol in accordance with Article 46 of the Europol Regulation. For additional information, please consult the applicable privacy notice inserted in the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website.
Statutory obligations upon leaving the service
Pursuant to Article 16 of the EUSR, EU officials and, by analogy, temporary agents continue to be bound by the duty to behave with integrity and discretion as regards the acceptance of certain appointments or benefits after leaving the service. Those staff members intending to engage in an occupational activity within two years of leaving the service shall inform their institution, so that it may take an appropriate decision in that respect. In cases where the intended activity is related to the work carried out by the staff member during the last three years of service and could lead to a conflict with the legitimate interests of the institution, the decision to be taken may include forbidding the staff member from undertaking it or giving its approval subject to any conditions it thinks fit.
Main dates
Publication date: 02 June 2022
Deadline for application: 20 July 2022 23:59 Amsterdam Time Zone
Recruitment procedure: August / September
Application process and selection procedure
Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website for further details on the application process and the selection procedure. For further details on the application process please call +31 (0) 70 353 1340 or +31 (0) 70 302 1319
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