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Global Benefits Professional


Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just


At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

In this role, you will be responsible for assisting with the administration of all benefits and retirement programs, such as medical, dental, vision, life insurance, short- and long-term disability, leave of absence, and pension plans for nine countries. You will be expected to support employees with plan provisions, benefit claim issues, enrollments, and status changes and respond to manager inquries on the same. The expectation is that you will have an understanding of country legislation relating to all benefits, including leave management, as you will be assisting in the administration of leave requests and disability paperwork. You will respond to retirement account inquiries (pension) relating to enrollments, contribution amounts, any plan changes, as well as managing the annual catch-up contribution. You will assist in provision of materials for benefits offerings and open enrollment and help to orient new employees to their benefits package. Additionally, you will provide any necessary reporting and audits for allocation/billing, while ensuring plans are in compliance and records are accurate and up to date. This role will additionally support a variety of HR and benefits initiatives in setting up a standalone company.

Required Technical and Professional Expertise

At least four years of related benefits/HR Admin experience supporting benefits function in multiple countries.

Experience supporting global teams across multiple time zones and cultures, including operating as part of a collaborative global HR team.

Ability to manage several complex projects simultaneously while working under pressure to meet deadlines

Excellent organizational, analytical and problem-solving skills.

Ability to thrive in times of uncertainty and growth

Proficient with Microsoft Office Excel

Preferred Technical and Professional Expertise

Additional benefit certifications or interest in pursuing a plus.

Experience using Workday and ADP a huge benefit

Knowledge of benefits contract language

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, sociCoety and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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