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French speaker Content Moderator for Cryptocurrency Brand (f/m/x)

Your Role Are you a trading enthusiast or generally just interested in the world of investment? As a Content Moderator in the Cryptocurrency area, you will be an advocate for safety and security, pr

Your Role

Are you a trading enthusiast or generally just interested in the world of investment? As a Content Moderator in the Cryptocurrency area, you will be an advocate for safety and security, providing feedback on improvements to enhance user experience!
Be part of a dream team that ensures a competent and excellent content moderation service, to grant that all the platform compliance regulations are followed.

Our client

It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.

Responsibility

  • Evaluate and investigate passive or reactive abuse of the platform and take appropriate action;
  • Monitor and identify potential fraud, account takeover, and other regulatory risks;
  • Ensure that the digital wallet / platform is free from spam, scams, or harmful contents;
  • Moderate that the usage of the tool is appropriate and in accordance with the set standards;
  • Respond to questions from NFT Marketplace users;
  • Advocate for safety and security.

Your Profile

  • Fluent level of written and verbal communication skills in French;
  • Good level of written and verbal communication skills in English (C1);
  • Experience in content moderation;
  • Excellent communication skills and a customer-centric mindset;
  • Strong critical and contextual thinking skills;
  • Ability to independently seek out and apply relevant information when faced with a unique or new problem;
  • Flexible and quick learner, able to adapt continuously.

Our offer

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Investment in training and personal development;
  • Opportunity to grow in a dynamic leading multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Annually complementary return flight to your home country (within Europe)
  • Health Insurance since day one in the company;
  • Free company events and activities.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe in 2021 assigned by Great Place to Work® and was also distinguished as the Best and Largest exporter company and the Best Contributor to Employment in Portugal, by Exame magazine!
Made by more than 12 000 employees, from 107 nationalities, our team provides services in 35 languages. We are multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.
And we are still growing and welcoming more people to our family so… we invite everyone to step into 2022 with us!

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