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Field Services Engineer


Introduction At IBM Technology Support Services (TSS), we help our clients envision the future by offering end-to-end IT and technology support services, build on top of an unmatched global delivery

At IBM Technology Support Services (TSS), we help our clients envision the future by offering end-to-end IT and technology support services, build on top of an unmatched global delivery network. It is a unique blend of bold new ideas and client-first thinking. If you are a team player, a hands-on person, have a background in technology, can relentlessly reinvent yourself and solve problems in new ways, and ask, “What else is possible?” TSS is the place for you!

Your Role and Responsibilities
In this role you are responsible for Technical HW interventions at client locations. You will be scheduled by our planning team and will visit IBM customers on a daily base. Amongst others, you will need to execute technical action plans to fix incidents on IBM and non-IBM equipment. This is an ambulant role and a company car can be provided.

You are the primary technical interface to IBM’s clients and are accountable to ensure a high level of client satisfaction with IBM’s service delivery, technical support and operational services.

Do you have a technical education and technical work experience with IT equipment, are you client oriented, an independent worker, have good communication skills and have ambition to grow your skills, please apply now!

Required Technical and Professional Expertise

  • Client / Service oriented
  • Good communication skills: ability to represent IBM with our clients
  • Creative / Solution Oriented
  • Team player
  • Technical knowledge, skills and experience of IT equipment/environment
  • Experience in HW repairs in an IT environment
  • Dutch: Fluent
  • English: good
  • Driver’s license

Preferred Technical and Professional Expertise

Project management skills and experience

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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