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Fidelity Digital Assets Execution Services Senior Business Analyst

Job Description: Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role

Job Description:

Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within FDAS and help bring the vision for the future to life.


The Expertise We’re Looking For

  • In depth knowledge of front to back trade lifecycle
  • Experience in supporting testing in UAT & Production environments, defect analysis and root cause analysis
  • Plan and prioritize product feature backlog and development for the product
  • Define product vision, road-map and growth opportunities
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Plan and prioritize product feature backlog and development for the product
  • Knowledge of trading technologies & API/FIX & other trading frameworks
  • Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
  • Understanding and demonstration of quantitative & analytical skills and experience with associated platforms
  • Strong data analytics knowledge and experience with SQL, VBA, Tableau/PowerBi, R, or Python
  • Strong familiarity with MS Office suite. Familiarity or experience with agile principles
  • Cryptocurrency knowledge an advantage but not required


The Purpose of Your Role

Fidelity Digital Asset Services is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Execution Services Operations team is responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalating trade discrepancies, resolving trading and exchange-related disputes, and providing key external client support.

To be effective, you will work closely with Technology Support, Product Owners Custody Operations, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs as well and drive overall satisfaction. With your knowledge and commitment, you will become a collaborative and resourceful member of the FDAS team, sharing best practices and driving successful results.


The Skills You Bring

  • Your excellent interpersonal, verbal, and written communication skills
  • Your ability to work well on global teams and in fast-paced, cross-collaborative environments
  • Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
  • Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
  • Willingness to ask questions and challenge status quo to benefit the organization
  • Excellent ability to communicate complex ideas in simple terms
  • Your success in navigating and thriving in a dynamic, growing new business
  • Your understanding of risk inherent to Institutional trade execution


The Value You Deliver and Primary Responsibilities

At Fidelity, collaboration isn’t just about working together, but also about improving lives together. Our success as a firm is due to the personal responsibility and pride that our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other. Included in the value that you’ll deliver are:

  • Coaching and developing a team of associates to deliver an outstanding experience to our clients
  • Prioritizing and handling critical issues/exceptions that are received from clients/ business
  • Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedures
  • Driving high satisfaction, quality, and efficiency for both the client and FDAS
  • Delivering superior results quickly and efficiently, utilizing effective time management skills
  • Driving innovation through curiosity and comprehensive understanding of business processes and challenges


Certifications:


Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity established an Ireland presence in 1996 and we currently employ 1,300 staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East). For information about working at Fidelity, visit FidelityInvestments.ie.

Fidelity Investments is an equal opportunity employer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact AccommodationsIreland@fmr.com.

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