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Digital Custody Operations Specialist, Vice President

Who we are looking for A Digital Custody Operations Specialist for State Street’s recently launched Digital Division who has a strong understanding of both traditional assets and digital asse

Who we are looking for
A Digital Custody Operations Specialist for State Street’s recently launched Digital Division who has a strong understanding of both traditional assets and digital assets operations coupled with large institutional experience. The Digital Custody Solutions team is responsible for the operational model, processes and operational readiness for execution in production for sub- and self-custody related services in partnership with Global Delivery teams to deliver the enterprise strategy for State Street Digital. This is an exciting opportunity for an agile and dedicated manager looking to take on a leading role in building the future digital infrastructure of financial markets from the ground up.
You will report directly into the Head of Digital Operations and work closely with our dedicated Digital teams in Product Development, IT, Business, Governance & Controls, Risk, Compliance, Sales force plus our State Street Global Delivery Digital Custody Service teams to effectively service our Institutional client base. In addition, you will be involved in engaging with State Street Digital’s external partners and vendors, from early on in the product development cycle right through to testing, delivery into operations of our new client services in approved jurisdictions.
This unique role requires knowledge of traditional investment services business operations – particularly in the areas of custody, payments, transaction processing, settlement, securities servicing and process, compliance and process documentation – as well as a broad understanding of next generation technologies, including distributed ledger technologies (Blockchain), digital custody, cryptocurrencies, wallet technology and tokenization. This role also requires experience with business transformation and change management to help grow nascent businesses.
Why this role is important to us
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Digital Custody Operations Specialist you will
  • Own front-to-back management or related processes in custody for State Street Digital including oversight, reporting, change management of processes and required resources.
  • Contribute to the delivery of our enterprise strategy for the organization as a thought partner by challenging the design and implementation of related sub- and self- custody processes, procedures and other documentation required for smooth operations in production.
  • Ensure SLAs with our internal partners meet the needs required to deliver seamless day-to-day delivery of services with periodic reviews
  • Provide regular product/service updates including risk / KPI metrics to ensure full transparency and clarity of service delivery for State Street Digital Management
What we value
These skills will help you succeed in this role
  • Engage effectively with business partners to ensure risks and controls in new models are understood and appropriately managed, and to ensure that the business operates in compliance with jurisdictional regulatory requirements.
  • Constructive challenge of the status quo; close collaborate with State Street Digital product teams, Compliance and State Street Global Delivery SMEs as ”one team” to help accelerate product development and delivery cycles
  • Experience in driving innovative products in a start-up culture (preferably within large, complex organizations)
  • Ability to work online with distributed teams
  • Process documentation and process management experience (BPMN2.0/ Visio/ ARIS)
Education & Preferred Qualifications
  • Deep experience in operations and client service for traditional and digital products for large institutions
  • Hands-on experience with digital assets, wallets, distributed ledger technology and tokenization
  • Experience in change management in large business transformation or build initiatives
  • Understanding of relevant enterprise financial technology solutions and related governance
  • Excellent presentation, communications, collaboration and influencing skills
  • Proven ability to build relationships with internal and external partners and stakeholders
  • Fluent in English – oral and written – is a must
  • Advanced degree(s) or diplomas in digital/blockchain (business or technical)
  • A can-do attitude coupled with a strong risk- and operational excellence mindset
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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