Data Science Team Lead new

Data Science at Luno supports the business in answering questions through creatively leveraging data to generate and test hypotheses to yield insights....

The world is changing. We all want something different.

At Luno, we see you as an individual, and we want to unleash your potential and empower you to become the best possible version of yourself.

Luno welcomes crypto lovers and crypto newbies. You – just like everyone in the world – are on your own unique crypto-learning journey.

We are a mission-driven cryptocurrency company that is building more open and equal access to the future of money. You don’t have to know lots about crypto to be interested in joining us, you just have to feel that upgrading the world to a fairer financial system matters, and that you’d like to be part of this global change. We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We need the best team on board for our mission.

If that sounds like a culture you’d thrive in, then we are excited to hear from you.

A little about us

Luno means moon in Esperanto, we chose the name because at night, wherever you are in the world, you look up at the same moon. We believe in the power of working together, as one team, across borders, with clear focus and shared purpose.

Our popular mobile app and website helps people around the world grow and manage their money using the world’s most mature cryptocurrencies: Bitcoin, Ethereum and USDC. We’ve processed over $21 billion to date.

O ver 7 million customers across 40 countries have chosen to hold their crypto wallets on Luno because we offer a delightfully simple experience and bank-grade security.

We’re part of the Digital Currency Group, named in 2021 as one of TIME magazine’s 100 Most Influential Companies, in the “Disruptors” category alongside Tesla, AirBnB, SpaceX, Peloton. TIME noted that DCG is “mainstreaming cryptocurrency” .

We’re proud to be one of the world’s most international cryptocurrency teams, with colleagues from 43 different nationalities working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria, Australia and Singapore. Financial inclusion is part of our mission, but on a deeper level, inclusion is a way of life, and a way of work for us. It is part of who we are as a company, and a group of human individuals.

The role in a nutshell

Data Science at Luno supports the business in answering questions through creatively leveraging data to generate and test hypotheses to yield insights. In addition, it also creates data products to help the company become more data driven. Data provides a fingerprint that helps us understand who our customers are, how they are using our products, what pain points they face in the process, and how we can improve our products and processes. Our team of data scientists work and collaborate within cross-functional teams to deliver outcomes in support of our business objectives. Your role, as Data Science Team Lead, requires you to understand how to build and structure a high performing data science team, how to recruit and interview the best data scientists, and how to keep them productive and happy once they’re in place, including accelerating their professional growth. You get to work in a dynamic and fast-paced environment, where being confident and comfortable in the face of ambiguity is pivotal to you and your team’s success.

You’ll collaborate closely with cross-functional teams to help scale Luno to the next-level. The role will report to Gorden, Luno’s Head of Data. Meet him here .

Your mission will involve:
Hire, manage and guide your team to ensure that Luno attracts and develops the best talent in the Data Science team

Building a solid high-performing team that is poised for future growth through development, coaching, clear expectation setting and a strong focus on employee experience

Create an environment that instills trust, encourages world-class performance and ensures clear transparent communications to align around the overall vision of the product

Develop relationships across the business to increase the data science team’s influence and broaden its perspective

Aligning teams to Luno’s strategy to achieve business objectives

Ensure delivery of outcomes through helping remove blockers, and discussing statistical, software engineering, and data issues with your team

Build enthusiasm around innovation, technical growth, and learning for the Data Science team

Collaborating with leaders within the organisation and develop an inspiring data science “way of working” that you will ensure is applied in your team, providing clarity to the rest of Luno and, therefore, setting your team up for success

Working closely across all key product development functions, including Engineering, Design, Product Management, Operations, Marketing, and Customer Success to influence, advise and coordinate efforts, ensure strategic alignment and seamless execution

Conducting periodic one-on-ones with your direct reports, review their performance, understand what keeps them happy and engaged, and offer career mentoring

In your first six months you will

Complete our onboarding program

Understand Luno’s business mission and strategy, product milestones, and product roadmap

Meet the broader team and work closely with the Data Science team

Familiarise yourself with our data systems, platforms, and processes

After completing the onboarding program, you’ll begin your journey contributing to the Data Science team’s success. You’ll help outline our long-term data strategy, formalise the data scientists’ roles and career development plans for each of your team members.

We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

The ideal Lunaut will have:
You love working with people, and seeing them grow and succeed

You have at least 5 years experience working in a data science function, or similar, as an individual contributor, with credible technical credentials

Experience in a people leadership role, coaching, mentoring and developing teams, with a proven track record of delivering results through others

Experience in building a data science function in a scaling organisation

Be able to mentor, evaluate, and promote career growth for data scientists

Ability to influence and persuade others

Strong people management and mentoring experience and skills

Highly collaborative with outstanding relationship building skills

You take control and exercise leadership to lead change by initiating action, giving direction and taking responsibility to ensure delivery of outcomes while simultaneously balancing the data scientists’ need for autonomy in how they work

You are great in prioritising, planning and organising your day and can manage your time efficiently

Working as a team comes naturally to you – it’s all about driving collaboration and teamwork to deliver results

Adept at problem solving, especially in relation to getting individuals and teams to be the best version of themselves

Creative and critical thinking abilities

Nothing holds you back, you have a positive and friendly disposition, with a ‘can do’ attitude

Familiarity with cryptocurrencies is highly advantageous

Remote life at Luno

If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

Live long and prosper. We’ve got you covered with excellent private medical insurance.

You’ll be able to continuously upskill yourself with access to free courses on Udemy, Coursera and CodeAcademy.

For the crypto fans among you (should be everyone!), you’ll pay 0 fees with Luno from the day you start

Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.

Apple all the way. New Macbook, mouse and keyboard.

Annual Inspiration Day… like that pottery course you’ve always been meaning to do!

Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.

We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.