With the mobile bank account, Nuri customers can manage their daily finances and invest their assets in a simple way....
Nuri empowers people to save and grow money and achieve their personal financial freedom. With the mobile bank account, Nuri customers can manage their daily finances and invest their assets in a simple way. To provide legally compliant financial services, Nuri collaborates with Solarisbank AG and Solaris Digital Assets GmbH.
Nuri enables its customers to benefit from new types of financial technology and the blockchain economy by bridging the gap between the old and new financial systems. With Nuri, customers can invest in cryptocurrency directly from a bank account and earn up to 5% annual return on Bitcoin. The fintech empowers customers to benefit from new financial technology by being the bridge between the old and new financial system. Based in Berlin, Germany’s second-largest challenger bank, now serves over 200.000 customers across 32 European countries.
- Become an expert in the crypto, financial services, and blockchain world
- Support Nuri’s customers via a variety of communication channels (email, chat, telephone, social media) and inform them about our products and services
- Take responsibility to ensure that every customer contact runs smoothly and customer satisfaction comes first
- Write articles for the Help Center and help with the translation
- Be right in the middle when new internal processes are created and tested so that innovation and customer satisfaction continue to be capitalized
- You are a strong problem solver and an even better communicator
- A grammar loving German speaker (native level) and you even speak English just as good
- You noticed the mistake in the previous point right away
- Aware of what bitcoin is and might even HODL
- A fan of “Beauty lies in the details” and work well under pressure
- Not interested in working in a call center but rather in mission control / the club of excellence
- Empathic and passionate about high-quality service
- A professional, responsible, well-organized and independent individual
- You worked in a FinTech, blockchain company or a neo-bank before
- Previous experience in a customer-facing role
- You will work on a meaningful, and innovative crypto-banking products to add real value to our customers lives
- A competitive salary, and 28 holidays plus December 24th and 31st
- Flexible working hours, either from our new modern office in Kreuzberg, from home or even 50% remotely
- Learning & Development budget of 500 EUR per year
- M-Membership for Urban Sports Club to enjoy hundreds of indoor, outdoor and wellness activities as well as live classes in Berlin
- Zero Trading fees to use our products
- Access to Bitkom that provides plenty of Health & lifestyle benefits/discounts
- German language courses up until C2 level
- Working with the latest technology along with an agile environment to work as efficiently as possible
- Bi-weekly break of the week pizza night, TGIF events and one big team event each month
Here, at Nuri, we celebrate a truly diverse and inclusive company culture and are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.