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Customer Due Diligence Analyst – Chinese Speaker

Please note this is a hybrid position. Who We Are Okcoin is one of the world's largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 o

Please note this is a hybrid position.
Who We Are
Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.
Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Dublin.
About the Opportunity:
The successful candidate will think big about the future of crypto and how you can bring individual investors and institutions into the crypto economy more quickly. The Customer Due Diligence Analyst is responsible to review customer Know your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, sanctions and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.
What You’ll Be Doing:
  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the corporates and ensuring that the application of AML is consistent with the Company’s AML policy and customer risk assessment.
  • Reviewing corporate document obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation of the corporate customer.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA’s.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP’s and adverse media news persons and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our KYB and Sanctions function, document and maintain procedures
  • Manage specific projects, which may arise from time to time.
About You
  • You have degree qualified in a business or Finance related discipline.
  • You have two or more years’ experience in AML and CDD/EDD reviews on corporate entities.
  • You are ‘team player’ who can work well within the function to deliver a quality service.
  • You are excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English and Chinese.
OKCoin Statement:
OKCoin is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
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