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Crypto Operations Specialist

Join a leading fintech company that's democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of o

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.


As we continue to build…

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!


About the team:

The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products.

As a Crypto Operations Specialist on the Settlement desk, you’ll serve as a technical product expert and own processes critical to maintaining Robinhood’s crypto product. This includes monitoring order health, settling with our trading venues, building alerts, and several other projects. You’ll be expected to provide subject-matter expertise on execution and money movement, identify optimization opportunities and communicate these to product and engineering teams, design, implement, and improve operational processes and procedures pertaining specifically to crypto as our product offering evolves over time.


What you’ll do day-to-day:

  • Take ownership of multiple critical business functions, such as monitor order and execution health, correspond with trading venues, liquidity management, transfers, and custody / cold storage
  • Monitor progression of projects regarding ops-readiness from pre-launch/scope to live
  • Settle with our execution venues and processing transfers each day, including on ad-hoc support on weekends if/when needed
  • Work cross-functionally with various stakeholders as a subject-matter expert on Crypto Operations
  • Identify inefficiencies in operational processes, then design and implementing solutions with a 360-degree view of both ops and cross-functional stakeholder requirements
  • Document, maintain, and improve standard operating procedures
  • Specify needs to develop and improve Robinhood’s internal tools

About you:

  • Based out of the Netherlands
  • Bachelor’s degree or equivalent practical experience
  • Exceptional attention to detail and strong problem-solving skills
  • Excellent written and oral communication skills
  • Self-starter with ability to work independently and coordinate across multiple functional groups
  • Resourceful and adaptive in fast-paced, entrepreneurial environments
  • Familiarity with cryptocurrency markets and blockchain technology
  • Experience working in an international decentralized and remote first team environment
  • Technical writing experience in relevant areas, including queries, reports, and presentations

Bonus points:

  • 2+ years working in crypto operations or financial services
  • Familiarity with cryptocurrency operations and consumer technology
  • Proficiency with Looker / Grafana
  • Familiarity creating SQL Dashboards within Looker
  • Strong SQL or Excel skills with the ability to learn other analytic tools
  • Experience managing projects collaborating with technical and non-technical teams
  • Demonstrated ability to scale operations and processes in a fast-paced organization

#LI-Remote

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants’ privacy rights. To review Robinhood’s Privacy Policy please visit Robinhood – US Applicant Privacy Policy.

Click here to learn more about Robinhood’s Benefits.

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job’s working model.

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