CPXE Digital Partner Business Development Manager

Who We Are Cisco’s Customer & Partner Experience (CPXE) organization is redefining how Cisco delivers value to our customers & partners. The Digital Experience team is passionate about providing cus

Who We Are

Cisco’s Customer & Partner Experience (CPXE) organization is redefining how Cisco delivers value to our customers & partners.

The Digital Experience team is passionate about providing customers with exceptional customer experiences through automation and innovative strategies.

Our digital expertise makes us uniquely qualified to address the evolving expectations of today’s connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; we enable Cisco colleagues and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle.

Who You Are

Are you passionate about how digital is transforming the customer experience of today?

Do you love to inspiring others through storytelling and are you happy presenting to 100s of people virtually?

This exciting, innovative and fast paced role will work our Partners in Italy, Spain and Portugal, and also with Cisco partner and customer facing teams – all with the goal to drive strategic growth and customer experience as it relates to digital.

Understanding the fundamental drivers of the business, customers, partners, and competitors is key and your insight will be essential to making smart decisions in the pursuit of outstanding customer experience. What You’ll Do: Lead the digital transformation narrative across our partner facing employees and our partner ecosystem Drive our partners to transform their business models to truly improve the customer experience through Cisco’s award winning digital Partner Program: Lifecycle Advantage Lead new digital initiatives and business opportunities Be the eyes and ears on the ground to listen to our partners, our Cisco colleagues and drive future improvements to Cisco digital strategy! Manage partner digital performance and drive partner optimisation and growth Who You’ll Work With

You will build long-term relationships with Cisco colleagues from across the entire organisation, and you will work closely with our external partner colleagues crossing Services, Sales, Customer Success, Marketing and Operations – to name a few!

We are seeking high energy and qualified candidates who possess the following skills and experience: Experience with and comfortable in speaking at Sr. Leadership levels both in person and virtually Minimum of 3 years channel experience and/or minimum 5 years in enterprise sales experience Knowledge of Cisco’s channel partner model and be familiar with Cisco’s products and services Must be proficient in Excel, Outlook and PowerPoint Passionate about Customer Experience Languages: Italian fluent essential Languages: Spanish & Portuguese desirable Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.