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Corporate Social Responsibility (CSR) EMEA Leader


Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just


At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are looking for a Leader of Corporate Social Responsibility(CSR) in EMEA(Europe, Middle-East and Africa). This senior role will be responsible for regional IBM CSR representation and execution of key programs and initiatives to continue advancing IBM’s performance and global recognition as a socially responsible and sustainable company.

IBM CSR consists of four major areas:

1. STEM Education and Workforce Development, a highly impactful group of initiatives at the core of IBM’s commitment to skill 30 million people globally by 2030. It offers platform-based hybrid programs on Cloud and Artificial Intelligence(AI) for exploratory level, entry-level and professional reskilling and upskilling to two major groups: a) traditionally underrepresented underserved areas of our society with a focus to potentialize access to STEM new collar entry-level jobs throughout a network of alliances and partnerships b)Academia focused on professional content, faculty members and train to train models.

2. ESG/Sustainability – specific STEM initiative for social impact ‘Sustainability Accelerator’; Materiality assessments for all areas related to global ESG report.

3. Volunteerism and Employee Engagement programs supporting these initiatives.

4. CSR/ESG Communications both external and internal.

The CSR Leader EMEA drives local implementation of global polices and strategies for these four major areas to meet and exceed stakeholder expectations.

The role manages corporate social responsibility teams evolving the social responsibility strategy and framework and operating internal governance and coordination bodies in EMEA. Target audiences for CSR programs in EMEA– veterans, women in STEM, mid-career reskilling programs, immigrants in European countries, young adults in African countries – that we reach out throughout NPO’s, schools, community colleges multiple alliances with public and private initiatives, including large re-skilling programs driven by governments in MEA; and Academia- typically tier-2 universities in Europe, tier-1& 2 in MEA;. It also includes large volunteer programs in this region; Communications internal and external and specifics assignments around global ESG reporting and Sustainability Accelerator program.

The CSR Leader EMEA also will help represent the company in external corporate social responsibility and sustainability organizations, initiatives, collaborations and events. This position reports to the Global Director of Geo’s and Markets and can be staffed in any country in Europe.

Specific responsibilities include:

  • Understand, communicate and strategize for trends and developments about STEM applied to corporate social responsibility and academia among key stakeholders (clients, shareholders, employees, governments, consumers, etc. in target markets in Europe UK, Germany, France, Italy, Spain, Ireland and MEA UEA, Saudi Arabia, Egypt, Turkey, Kenia
  • Local implementation and execution of global IBM’s STEM Education and Workforce Development strategy, related to University Programs – platform-based content offered for Academia; Social Responsibility platform-based SkillsBuild program for multiple audiences – high school students, teachers, job seekers, NGOs and strategic alliances.
  • Foster IBM’s Sustainability Accelerator initiatives mainly in Europe, driving new models, innovation and adoption.
  • Lead at EMEA level the materiality assessments and data collection related to annual ESG Reporting as requested by CSR CHQ
  • Evolve IBM’s corporate social responsibility approach and framework, including periodic materiality assessment processes driven by CSR CHQ
  • Support IBM’s engagement with key stakeholders on responsibility and sustainability topics
  • Lead execution of Volunteerism and Employee Engagement programs at EMEA level
  • Prioritize and engage strategically with external stakeholders, including organizations, alliances, coalitions, initiatives, partners and events
  • Serve as resource for internal partners for formal ESG reporting and broader communications needs and opportunities
  • Develop and maintain collaborative relationships with internal partners / functions that contribute to responsibility and sustainability to drive toward coalitions, consensus and action
  • Manage agency resources (as available) to support programs and initiatives
  • Expand and manage measurement activities focused on responsibility and sustainability
  • Local execution of global Communications strategy both internal and external, supporting and enabling stories of impact, working closely with partners and our internal teams to support communications of efforts.

Required Technical and Professional Expertise

  • Extensive professional experience in similar roles and experience implementing similar programs in a corporate environment is strongly preferred
  • Experience managing and advancing broad-based corporate education and workforce development programs in STEM.
  • Experience managing and advancing broad-based environmental sustainability STEM programs and initiatives.
  • Multi-national corporate experience managing multiple markets in this region is required
  • A passion for innovation and CSR; societal impact leveraged by Cognitive and Cloud digital transformation around talent acquisition, jobs and careers; an opportunity for CSR to effectively reduce gaps and potentialize untapped talent

Preferred Technical and Professional Expertise

  • Demonstrated ability to think strategically
  • Breakthrough Thinking – STEM Business Acumen applied to Social Responsibility and Academia Programs; deep understand of Cloud and AI market, major players, portfolio and solutions and how this is impacting career paths, talent acquisition and untapped talent leveraged by programs focused on reskilling and upskilling, with high-school students, NPO’s target audience, Academia
  • Think global act local -proven capacity to drive local execution of global strategies and models
  • Ability to work within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, other executive, functional, or geographic management
  • Understanding of EMEA ESG landscape mainly in Germany, UK and France, frameworks and standards, ratings agencies, evolving legislation and trends affecting technology companies
  • Involvement in developing and managing social responsibility and sustainability strategies, including the materiality assessment process
  • Understanding of the evolving expectations for social responsibility and sustainability among various stakeholders (e.g., shareholders, ESG ratings firms, governments, non-governmental organizations, etc.)
  • Understanding of leading corporate social responsibility standards and frameworks and experience conducting gap analyses and action plans mainly in Europe.
  • Exceptional ability to develop positive relationships and lead through influence with internal partners, build consensus and prioritize action and results
  • Outstanding communicator with excellent presentation and strong written and oral communications skills
  • Professional presence to be a trusted representative of the company with external stakeholders
  • Team oriented, collaborative, diplomatic and flexible
  • Self-starter with a demonstrated ability to thrive in a team-based environment that is fast-paced and rapidly changing.

About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world’s most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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