Corporate Communications Director

We're Checkout.com Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their co

We’re Checkout.com

Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

Global Corporate Communications Director at

Checkout.com
As Checkout.com continues to scale its cloud-based payments platform around the world, we’re looking for a communications professional to build and lead our efforts to bring our corporate story to life through earned and owned media.

Reporting to the VP of global communications and public affairs, the UK-based director of corporate communications will work with a broad range of executive, marketing, strategy, finance, legal and other stakeholders to own, drive and grow Checkout.com’s earned image and reputation.

You’ll build and manage a team that works with our senior storytellers and agency teams to convey our point of view and impact on the industry at large – whether that’s payments processing, the evolution of cryptocurrencies, how our merchants are innovating in payments, developments in the policy and regulatory environments, or our global expansion. And as part of this work, you’ll build and maintain close relationships with reporters and influencers, and support the media relations work in our offices around the world.

What you’ll be doing

  • Strategy: lead the expansion of Checkout.com’s multi-channel corporate communications strategy to ensure that our business, growth and value story is told effectively in key markets around the world.
  • Thought-leadership: support the internal and executive communications team in the development of messaging and content for earned media and on-stage opportunities with our senior leadership team (including leading media training, writing opinion pieces, and tailoring Q&A).
  • Media relations: in partnership with the rest of the communications team and our agency partners, strengthen and maintain relationships with key reporters and influencers at priority outlets.
  • Customer storytelling: create a high-performing customer storytelling program in collaboration with the broader marketing team to deliver results through earned media
  • Infrastructure: create and optimize the org blueprint for the future growth in communications, including FTE, contractor and agency resources. Then grow, manage and mentor the team.
  • Issues management and crisis communications: own the development of our strategy for issues management and crisis communications, working cross-functionally to plan for and mitigate the impact of potential issues.
  • Global Alignment: ensure consistency of corporate communications across external and internal channels, partnering with the comms team and internal stakeholders across geographies and divisions.

About you:

  • Approximately 12+ years of experience in corporate communications and team management, preferably a combination of in-house and agency in FinTech and/or hyper-growth tech startups.
  • Demonstrated mastery of content-generation, writing and editing abilities, as well as core message development and reputation management.
  • You have solid experience working with C-suite and other senior leaders on corporate communications issues and opportunities, with a track record of positive results.
  • A flexible approach to communications strategy and tactics, with a keen eye for the evolving trends in today’s media landscape–and how they can be harnessed by Checkout.com
  • Strong relationships with key business and technology editors, influencers, allies and industry bodies in the US and internationally.
  • Demonstrated ability to work in a hyper-growth environment and prioritize amid ambiguity.

This role will be based in our London office, with remote work arrangements available.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-JB1

What we stand for
At Checkout.com, everything starts with our values, including the experience we offer our people.
#Aspire
We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
#Excel
We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#Unite
We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
Want to see us in action?
Take a peek inside here
.
More about Checkout.com
Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.
We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

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