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Client Technical Specialist – Business Automation (f/m/x)


Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirem

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is a fascinating opportunity to shape the future for both IBM and its clients. Keeping your technical and business skills up to date will be key to your success and thus you will not only learn in thrilling pre-sales projects in practise but receive many valuable and supporting IBM trainings. Start your journey and career developent now!

Your Role and Responsibilities

You will be CTP in the Business Automation (BA) cloud software sales unit within IBM Technology. The IBM Cloud Pak for Business Automation contains leading cloud-native software for Enterprise Content Management, Document Capturing, Decision Management and Rules, Workflow and Business Process Management as well as Process Mining and Robotic Process Automation (RPA). You build MVP’s and software demos for clients by applying modern agile garage methods using the IBM Technology Cloud Paks and its components.

Required Technical and Professional Expertise

  • At least 3 years of technical and consulting skills around Business Automation Software (at least two of the segments Enterprise Content Management, Capturing, Workflow and Process (BPM) Software, Robotic Process Automation).
  • At least 2 years of building and showcasing software capabilities in quick demos, MVP’s (Minimal Viable Products) and deeper technical client-specific implementations in POCs and initial service projects.
  • At least 2 years of practical experience of agile garage methods as business design thinking, scrum or others.

Preferred Technical and Professional Expertise

  • Experience and application of the concepts and practical experience in cloud-native (container-based) software development and operations would be of great advantage.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.