Client Solutions Director

Capture business requirements, define scope, create designs and specifications. Determine business efforts in terms of duration and cost....

Ripple is growing and we’re looking to hire a new team member to focus on Client Solutions for our Sales team in our New York office! This is a great opportunity to work with different departments like product, engineering and integration, to deliver enterprise solutions.


What You’ll Do:

  • Capture business requirements, define scope, create designs and specifications
  • Determine business efforts in terms of duration and cost
  • Work with clients to understand where and how technology can assist them in meeting their objectives
  • Work closely with clients, as well as internal and external teams to construct solution designs, cost estimates and implementation plans spanning all systems involved
  • Field queries, acting as the single point of contact for the new system, for both the client and internal teams for future designs, enhancements and strategic direction
  • 30% – 50% travel required (when it becomes safe to do so)

What We’re Looking For:

  • At least 5 years of functional and technical knowledge of payments and funds settlement systems
  • Experience leading and architecting enterprise-level payment solutions consistent with product vision i.e. SOA, Application integration, API design and management
  • Excellent written and verbal communication skills
  • Knowledge and and experience working with industry data standards (e.g. in Banking (ACH, SWIFT, SEPA), a plus
  • Solution architects apply both banking knowledge and technical savvy in order to meet unusual client requirements
  • You’re an out-of-the-box thinker and client advocateYou have interest and experience in championing and driving the development of product software features and extensions by working in conjunction with internal and external stakeholders

What We Offer:

  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact
  • Competitive salary and equity
  • 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
  • 401k (with match), fully paid parental leave, commuter benefits
  • Generous wellness reimbursement and weekly onsite programs
  • Flexible vacation policy – work with your manager to take time off when you need it
  • Employee giving match
  • Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
  • Weekly company meeting – ask me anything style discussion with our Leadership Team


Who We Are:

Ripple enables payments everywhere, every way, for everyone using the power of blockchain. By joining Ripple’s growing, global network (RippleNet), financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets.

With offices in San Francisco, Washington D.C., New York, London, Mumbai, Singapore, São Paulo, Reykjavik and Dubai, Ripple has hundreds of customers around the world.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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