Business Operations Manager

Business Operations Manager About Kryha Kryha is a Web3 Lab based in Amsterdam, working to accelerate our transition to trusted, accessible and human-centred decentralised technology. Acro

Business Operations Manager

About Kryha

Kryha is a Web3 Lab based in Amsterdam, working to accelerate our transition to trusted, accessible and human-centred decentralised technology. Across our collaborations with brands, developers and protocols, we build shareable tools and worthwhile applications for and with the communities involved.

We believe that Web3 will bring meaningful change to the world, and that’s why we’re working to make that happen. You’ll join a welcoming team and dive right into the world of NFTs, DeFi, Zero-Knowledge Proofs, gaming, traceability, and more. But don’t worry, we’re not expecting you to be a resident of this world, just a curious explorer.

About this role

As Kryha continues to grow, we are working to professionalise the operational side of our company. We believe in calmness, clarity, and consistency in everything we do, and bringing this approach to the core of our organisation will establish a foundation for the meaningful work we strive to create every day.

The Business Operations Manager will play a pivotal role in this process. You will be responsible for key aspects of the business side of our operations, such as predictability, profitability and reporting of our programs and projects. In addition to these daily duties, you will take on operational improvement projects and lead them from identification to implementation. As such, you will be the connecting force between our project teams and our business leadership.

As a versatile team player with an innate can-do mentality ‘jack of all trades’, you will work alongside team members who focus on general aspects of our daily business operations such as IT, business control, and HR. Led by the Managing Director, you will become a crucial part of a team of gutsy, driven, and open-minded people who all strive for an operational process that runs like clockwork.


  • Oversee budgeting, revenue forecasting, and resources planning, and providing insights and advice to relevant team members
  • Manage our operational toolset (Productive, Exact online, etc) and make improvements along the way
  • Improve key operational processes that contribute to our strategic and operational objectives
  • Implement smart and simple policies that help professionalise our organisation and create clarity for all involved
  • Analysing our commercial data to improve profitability
  • Lead our weekly project control meeting as your podium to bring all things together

About you:

  • Bright thinker and a driven doer, able to envision what improvement looks like and execute on it
  • At least 3 years of experience in business operations management or a related field, preferably in an agency business
  • Autonomous, self-directed, investigative, and responsible
  • Effective communication and collaboration skills
  • Able to build consensus among directors, managers, and team members
  • Sufficient understanding of general finance and budgeting
  • Ambition to grow into a leading role in operations of a technology scale up

Our culture

Kryha was founded in 2017 by three students fascinated by the potential of blockchain technology. Now, our visionary spirit is as strong as ever — but it’s grounded and matured into the Web3 Lab we are today: over 45 people working to accelerate the transition to a trusted, accessible and human-centred decentralised digital world.

We’re a gutsy, approachable and lively bunch who feel at home within the Kryha team, which means we can go far together. We balance our bold work with downtime, combining our serious ambitions with the relaxation that helps make them happen. Human-centric as we work well, play well! We offer a beautiful office, options for remote work, Friday drinks and inspiration sessions, tasty team lunches, sports and yearly team getaways.

What’s in it for you:

  • The chance to work on cutting-edge Web3 projects designed to contribute to a more joyful, equal and sustainable world
  • Flexible work options (we encourage a minimum of one day at the office)
  • Many opportunities to grow and develop your career within Kryha
  • Time and freedom to shape your own role and personal development, grow your skills and work towards your goals
  • Have fun while working with a diverse and motivated team where everyone is encouraged to be themselves

What’s next?

It’s important for us that you’re comfortable and get all the clarity you need during the interview process. After applying, we aim to get back to you within 1-2 weeks. After we get back to you, our interview process takes 2-3 weeks depending on everyone’s availability, but we’re flexible if you have a different timeline in mind.

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of The Netherlands.


Want to find out more? Feel free to email us at

For more about our work, check out our website and follow us on LinkedIn and Twitter.


Note for recruitment agencies: Kindly only submit introductions to If you think you can make a match made in heaven, we’re open to your introductions, but we’ll only accept candidates with the following information: first name and surname, salary expectations, and the candidate need to be aware of the introduction to us. Without this information, introductions will be viewed as direct applications. Also, please send us a summary of the business terms. Any business terms incorporated into email introductions are not accepted by us.


We’re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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