Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
You will be a part of a professional, multinational team of expert colleagues that help clients across CEE to adopt cutting-edge technologies and transform their IT landscapes and businesses. You will have a unique opportunity to work with leading companies across the region representing industries such as Banking, Telco, Public, Travel and Transportation, Oil&Gas.
You will work closely with IBM Sales Representatives, Architects, and Delivery specialists sharing your expertise and learning the most demanding technologies from others, and developing your skills in Hybrid Cloud, Kubernetes, DevOps, Integration, AIOps and other domains.
You will get the chance to use contemporary technologies and approaches to design, develop, test, and deliver solutions. You will learn how to apply a user-centric approach to ensure all features add value for the user and achieve the desired client impact and understand the nuances of different cloud solutions (hybrid, public, private, multi-cloud, on-premise) and implications for solution design.
To be successful in this role you will need to:
- Demonstrate a growth mindset and continuous learning; stay current on IBM strategies and offerings with understanding of technical principles of Docker and Kubernetes
- Use DevOps engineering practices and methods to plan and create software applications
- Employ IBM’s Design Thinking to create products and services that provide a great user experience along with high performance, security, quality, and stability; ensure that the implemented solutions are unit tested and ready to integrate in products
- Demonstrate strong analytical, problem solving and troubleshooting skills combined in an Agile process
- Help in Engineering solutions in areas such as cloud foundation, cloud services, cloud management applications, machine learning, computational linguistics, natural language processing and security applications
Required Technical and Professional Expertise
- Basic knowledge of various cloud solutions (hybrid, public, private, multi-cloud, on-prem)
- Experience in design and implementation of automated cloud solutions
- Ambition to take personal end-to-end responsibility for assigned tasks and projects
- English language
Preferred Technical and Professional Expertise
- Hands-on software engineering experience
- Experience in client facing role building strong, collaborative relationships
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.