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Business Analyst – Insurance (f/m/x)


Introduction At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IB


At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

Works with Clients to define their Cognitive Computing strategy and determine the Business Analytics value proposition. Designs and develops the business architecture of Cognitive Solutions from a business functional perspective. Translates Client requirements into analytics and technical specifications for the implementation of the IBM Cognitive Computing solution. Defines current and future operational scenarios (processes, models, use cases, plans and solutions) and works with Client using an agreed methodology to ensure proper translation of business requirements to solution requirements. Skills include requirements definition, definition of key metrics, leadership of the process and organization aspects of the cognitive computing program, governance, aligning solution processes with operational activities. Has deep understanding of the Industry or Domain area under discussion, is capable of developing the Use Cases for cognitive application independently and / or in consultation with the Client, and has ability to filter and select structured data and unstructured content that are input to a cognitive system for establishment of system corpus. Will be also required to train the Cognitive Systems using the Question / Answer pairs and help establish the ground truth for cognitive engagement system, leveraging their business knowledge. Must have the appropriate mix of functional and technical expertise to create solutions to solve a business problem.

Required Technical and Professional Expertise

  • insurance (process) knowledge in one of the following insurance areas: health insurance, product management, claims-/benefit management, long-term care insurance, commission, partner systems
  • proven knowledge in analysis methodologies: demonstrates proficiency in eliciting, analyzing and documenting requirements – insurance business and technical. experience in performing gap analysis and managing stakeholders, users and conducting requirement workshop, mapping processes and use cases and analyzing the business case.
  • ability to guide the technical teams and vendor teams, if applicable
  • basic knowledge in business architecture
  • excellent communication skills
  • native German and fluent English language skill

Preferred Technical and Professional Expertise

Knowledge in migration tool „Nag Migrate“ and in SQL

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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