Business Analyst

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!

Tickmill is looking for a Business Analyst to join our rapidly expanding Product team. The successful candidate will be responsible for enhancing the quality of our software products and services and have the opportunity to work with the latest business trends and industry practices in mind.

As a business analyst, the successful candidate will be passionate about ensuring that our customers, both internal and external, are happy with the solutions our IT has built.

About us.

Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).

The Tickmill Group was established in 2014, and employs over 250 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally.

Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.

What the job looks like?

The Business Analyst will have the opportunity to:

• Support the business analysis team in developing business plans and strategies.
• Perform competitor analysis.
• Conduct research and compile data about customer and industry trends.
• Analyze data to identify patterns and inconsistencies.
• Prepare business cases backed with data driven analysis.
• Evaluate new system resources and processes.
• Map business and user needs.
• Analyze business input and create business requirements and specifications.
• Engage with business heads to research and understand their needs.
• Provide further amendments and business insight throughout development projects.
• Monitor each project’s progress and optimize processes.
• Collaborate with delivery team.
• Model for visual representation.
• Develop workflow charts for system changes.
• Create technical reports and manuals for end-users.

What will you need to be able to do the job?

• Previous work experience of at least 3 years as a Business Analyst, Subject Matter Expert or User Experience Specialist.
• Experience in Forex, FinTech or similar field.
• Experience in web and mobile applications user experience design and previous exposure to CRM systems.
• College or University Degree in Mathematics, Finance, Computer Science, MIS or Business-related field.
• Excellent knowledge of the English Language both written and oral.
• Basic knowledge in generating process documentation.
• Familiarity with various business and IT methodologies.
• Understanding of IT software development cycles.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Ability to communicate clearly and to interact with both Business and IT stakeholders to define, understand and evaluate business requirements.
• Organized, diligent and detail oriented.
• Ability to work in a high-pressure and fast-moving environment.
• Transparent Team player.

It will be considered as a plus if you have:

• Business Analyst certification (PMI-PBA or similar).

By joining us, you can expect:

• A Unique Opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance and Loyalty Bonuses).
• Modern and professional work environment.
• Participation in our welfare investment and savings plan through our Pension Scheme (5% + 5%).
• A great chance to focus on your Health and Wellness through a Discount for a Gym membership, Health insurance including cover for your family, life assurance, and the ability to join the Cycle to Work Scheme.
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Birthday Half Day off.

Make your next Career step and apply NOW!

• Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.