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Administratie financieel medewerker parttime

Are you familiar with Crypto/Bitcoin or do you have a commercial background? Are you good at dealing with customers? Then BTC Direct/BLOX is looking for you! We are looking for Customer Support A

Are you familiar with Crypto/Bitcoin or do you have a commercial background? Are you good at dealing with customers? Then BTC Direct/BLOX is looking for you!

We are looking for Customer Support Agents (Control Agents) for at least 16 hours a week, preferably in the evenings and weekend. Do you want to work more? That is also possible! This job is super flexible, so in consultation you can choose when you work.

BTC Direct is a company specialized in Crypto. The company is located in Nijmegen and is also very accessible by public transport. In this role you are in contact with customers who have different issues from the platform. Initially you are busy with administrative tasks. When you have mastered this, your tasks can be extended and you will be in frequent contact with users of the platform. BTC is not an advisor, so you will never give trading advice to your contacts. It is only about answering questions and managing your own ‘files/customer contacts’.

For this job it is important that you are fluent in English ór German. Every day users from all over Europe report to the platform, so for this position it is important that you are fluent in English. Do you also write/speak German? That’s a plus!

  • You write and speak fluent English;
  • German or any additional language you speak is a plus;
  • You are driven and customer friendly;
  • Experience in customer service is a plus;
  • You are available parttime / part time at least 16 hours per week, especially in the evenings and weekends;
  • You are available for at least 1 year.

  • An hourly wage of at least € 11.23 per hour, from 18+;
  • The most delicious coffee! And that is really true;
  • Everyone works on location with an Apple iMac;
  • Initially temporary work for 4 to 6 months. (If you are available longer, this is also possible!);
  • A nice temporary, flexible position (tijdelijk werk) for 16 hours per week (nice to combine with your studies or other work);
  • On top of your hourly wage is 8,33% vacation pay and 10% vacation pay;

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