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Accounting Specialist PTP (Technical Writer and Tester)


Introduction Are you wondering what makes IBM BTO unique? Employee development matters to us. Do you want to improve your language skills? We will invest in you! Do you have ideas for improvement? We


Are you wondering what makes IBM BTO unique? Employee development matters to us. Do you want to improve your language skills? We will invest in you! Do you have ideas for improvement? We want to hear them! Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions. If the idea of an open and inclusive career excites you, read on! It’s time to define your career.

Your Role and Responsibilities

The Accounts Payable Team Members work within the Knowledge Management Team and with all operations teams as necessary to develop and maintain existing and newly developed process documentation. They will also help with the delivering and designing of related training. This role reports directly into the Payroll Project Manager position.

Your role may include but is not limited to:

  • Maintenance of entirety of documentation within the define scope (e.g. full responsibility for internal database)
  • Applying best practices for process documentation and organisation within the assigned area
  • Working with members of SMEs to identify documentation needs
  • Working with other teams to extract information in order to translate them into usable documentation content
  • Researching and gathering technical and background information to include in the documentation

Required Technical and Professional Expertise

  • Proven previous experience in process writing and/or technical documentation; acceptable as secondary responsibility in the past role(s)
  • Ability to convert complex technical process context into easy-to-understand process manuals
  • Ability to proactively identify and close documentation gaps
  • Curiosity and drive to understand both the details and the context
  • Quick learner with a drive for continuous deepening of process knowledge
  • High sense of responsibility and ownership of assigned tasks
  • Demonstrated expertise in written English, grammar, spelling, punctuation
  • Fluent command of spoken English that enables clear and concise communication
  • Accuracy and attention to details
  • Ability to handle different situations, different requirements and pressure of time
  • Excellent command of applications and tools (Word, Excel, Google Docs, drawing and charting tools like Visio or Lucidcharts)

Preferred Technical and Professional Expertise

  • N/a

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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